Research on tourism supply chain management based on electronic commerce

Author(s):  
Ding-fang Zhang ◽  
Wei-hong Lu
2021 ◽  
pp. 109634802199679
Author(s):  
Xiaofeng Zhao ◽  
Jianrong Hou

Tourism supply chain management has become an important research topic as individual firms no longer compete as isolated entities but rather as supply chains in the tourism industry. Despite the evidence that benefits can be gained to improve profitability, competitiveness, and customer satisfaction, the research on how to manage the tourism supply chain is very limited. This research contributes to the literature by applying the theory of constraints (TOC) with systems thinking to tourism supply chain management. It proposes that the key issue in tourism supply chain management is the coordination of business activities and the TOC with systems thinking can effectively support tourism supply chain coordination of the various links and processes. The article examines the TOC performance measures and the drum–buffer–rope model in the context of tourism management and applies the focusing process of the TOC as a continuous improvement approach for tourism supply chain management. The research findings suggest that, given modifications to the TOC terminology and the principles, the TOC principles can work as an excellent approach to facilitate the tourism supply chain management.


2017 ◽  
pp. 95-113
Author(s):  
Amol Subhash Dhaigude ◽  
Archit Vinod Tapar ◽  
Santosh Kumar Tiwari ◽  
Mohammad Shameem Jawed

Author(s):  
Prashant R. Nair

The usage of Information Technology (IT) in organizations across the supply chain has become a determinant of competitive advantage for many corporations. This chapter focuses on the usage of IT tools for Supply Chain Management (SCM). It also highlights the contribution of IT in helping restructure the entire distribution set-up to achieve higher service levels, lower inventory, and lower supply chain costs. An overview and tangible benefits of the existing IT tools, which are widely deployed, is provided with focus on existing configuration considerations, available applications, and deployments in India. The role of existing communication technologies in making IT an enabler of SCM, is highlighted by addressing a range of different point and enterprise solutions in a variety of supply chain settings. Critical IT demonstrations and implementations in SCM are discussed. Fundamental changes have occurred in today’s global economy. These changes alter the relationship that we have with our customers, our suppliers, our business partners, and our colleagues. Reflection on the evolving and emerging IT trends like software agents, RFID, web services, virtual supply chains, electronic commerce, and decision support systems, further highlights the importance of IT in the context of increasingly global competition. The rapid adoption of the Internet for communication with all stakeholders, seems to reflect the potential of the new-age communication media. It has also been observed that several progressive Indian companies are extensively using emerging tools like virtual supply chains, web services, RFID, and electronic commerce to shore up their supply chain operations. However, adoption of tools like software agents and decision support systems for supply chain integration by Indian companies, is limited.


Author(s):  
Dov Dori

Object-Process Methodology (OPM) is a system development and specification approach that combines the major system aspects–function, structure and behavior–within a single graphic and textual model. Having applied OPM in a variety of domains, this chapter specifies an electronic commerce system in a hierarchical manner, at the top of which are the processes of managing a generic product supply chain before and after the product is manufactured. Focusing on the post-product supply chain management, we gradually refine the details of the fundamental, almost “classical” electronic commerce interaction between the retailer and the end-customer, namely payment over the Internet using the customer’s credit card. The specification results in a set of Object-Process Diagrams and a corresponding equivalent set of Object-Process Language sentences. The synergy of combining structure and behavior within a single formal model, expressed both graphically and textually, yields a highly expressive system modeling and specification tool. The comprehensive, unambiguous treatment of this basic electronic commerce process is formal, yet intuitive and clear, suggesting that OPM is a prime candidate for becoming a common standard vehicle for defining, specifying, and analyzing electronic commerce and supply chain management systems.


2020 ◽  
Vol 11 (1) ◽  
pp. 126-139
Author(s):  
Portia Pearl Siyanda Sifolo

The relationship in the tourism supply chain management could in turn be a catalyst towards development of the sectoring the continent. Th is paper explore areas of integration in the tourism supply chain among Regional Economic Communities (REC’s) through contextualization of a comparative advantage to increase the share of the tourism business in Africa as a catalyst to development in the African continent. This paper adopted the text analysis that is used in social science research and involves “drawing inferences from a comparative advantage theory”. In this case, large volumes of contents are analysed. Themes that emerged revealed that a well-managed tourism supply chain in the country and in the Regional Economic Communities (REC’s) could stimulate the infrastructural development and preserve natural and historical heritage. TSCM has the ability to support the society. There is a dire need to liberalize air flight and visa regimes to benefit from the share of tourism in the REC’s in the African continent. The implication is that tourism distribution can be achieved through the recognition of the nature of strategic coordination between partners in the RECS and can also improve the performance of the tourism sector in the continent. For companies that are involved in the effective supply chain, they could benefit from coordination and communication through the distribution channels that support the core service or product.


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