Research on Supply-Chain-Based Logistics Service Capability by Combination Weighting Method and Fuzzy VIKOR Algorithm

Author(s):  
Yuansheng Huang ◽  
Ying Yan ◽  
ZhiWen Qiu
2016 ◽  
Vol 27 (2) ◽  
pp. 284-308 ◽  
Author(s):  
Ching-Chiao Yang

Purpose – The purpose of this paper is to empirically assess the impacts of logistics learning capability on logistics service capability and organizational performance in the context of international distribution center operators (IDCOs) in Taiwan. Design/methodology/approach – Data for this study were collected by questionnaire survey. A two-steps structural equation modeling (SEM) approach was performed in this study to test the research hypotheses. The first step is performing confirmatory factor analysis (CFA) to assess the validity of the measurement model. The second step proceeds to estimate the structural model between latent variables. Findings – A five-dimension scale including open-mindedness (O), commitment to learning (C), system perspective (E), partner learning (A), and shared vision (N) was proposed in this study and was supported by CFA analysis to measure IDCOs’ logistics learning capability in this study. Results of SEM indicated that logistics learning capability is positively related to logistics service capability, whereas logistics service capability is also positively related to organizational performance. Although logistics learning capability has no direct relationship to organizational performance, we found it indirectly affects organizational performance via logistics service capability. Research limitations/implications – This study primarily focusses on the effect of logistics learning on organizational performance. Future research could incorporate environmental uncertainty as a moderator to assess its impact on the relationship between logistics learning capability and organizational performance. Practical implications – IDCOs can enhance customer service and financial performance by developing logistics learning capability and specifically focussing efforts on supply chain partner learning. Originality/value – This study presents the first to examine the effects of logistics learning capability on logistics service capability and organizational performance in the context of IDCOs. Particularly, this study proposes a five-dimension logistics learning capability scale from a supply chain perspective.


2014 ◽  
Vol 513-517 ◽  
pp. 3099-3102
Author(s):  
Li Qun Ding ◽  
Yong Zhou Li ◽  
Yao Liu ◽  
Yang Jin

According to the problem that the cluster supply chain enterprise with R & D and production as the leading effectively and manage the customer-oriented logistics service ability, and proposed the elements of supply chain logistics service capability and evaluation method. Firstly, according to the service object and the evaluation of the different point of view, the supply chain logistics service capability is divided into external logistics service ability and internal logistics service capability, and analyzed, and then clear the logistics service capability was customer-oriented external logistics service capability. And then according to the different characters, elements system is established for supply chain logistics service capacity, and as a main character analyzing logistics service capability, supply chain enterprises put forward basic evaluation chain logistics service ability for customer satisfaction for the method.


2020 ◽  
Vol 3 (2) ◽  
Author(s):  
Zhaowei Meng ◽  
Xiaoguang Wang

This paper mainly studies the problem of multi-task assignment of providers in port logistics service supply chain. As a core enterprise, port plays the role of logistics service integrator.With the continuous development of industrial integration, logistics service providers not only provide one kind of logistics service, but also develop into composite suppliers who capable of providing a variety of logistics services . This paper studies the task assignment problem of multi-service capability providers in the port logistics service supply chain. The two-stage logistics service provider task assignment model was built ,which is based on the mixed evaluation method (including MOORA and FMEA) and the multi-objective planning method. Eventually, the effectiveness of the model method was verified by combining with an example.


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