A study on managing the gaps of hotel service quality expectations
2011 ◽
Vol 14
(6)
◽
pp. 1117-1141
1997 ◽
Vol 3
(3)
◽
pp. 264-271
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Keyword(s):
2015 ◽
Vol 25
(6)
◽
pp. 748-770
◽
2008 ◽
Vol 9
(1)
◽
pp. 113-133
◽
2010 ◽
Vol 11
(3)
◽
pp. 199-218
◽
Keyword(s):
2016 ◽
Vol 18
(3)
◽
pp. 354-378
◽
Keyword(s):