Asian Journal on Quality
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322
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H-INDEX

13
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Published By Emerald (Mcb Up )

1598-2688
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

An analysis of critical success factors for Six Sigma implementation

2012 ◽  
Vol 13 (3) ◽  
pp. 294-308 ◽  
Author(s):  
Sunil Sharma ◽  
Anuradha R. Chetiya
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Critical Success

Application of Six Sigma at cell site construction: a case study

2012 ◽  
Vol 13 (3) ◽  
pp. 212-233 ◽  
Author(s):  
Hakeem Ur Rehman ◽  
Muhammad Asif ◽  
Muhammad Aamir Saeed ◽  
Muhammad Asim Akbar ◽  
Muhammad Usman Awan
Keyword(s):  
Six Sigma

Business excellence through total supply chain quality management

2012 ◽  
Vol 13 (3) ◽  
pp. 309-324 ◽  
Author(s):  
Kamran Rashid ◽  
M.M. Haris Aslam
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Business Excellence

Measuring university service quality by means of SERVQUAL method

2012 ◽  
Vol 13 (3) ◽  
pp. 204-211 ◽  
Author(s):  
Khodayar Abili ◽  
Fatemeh Narenji Thani ◽  
Maryam Afarinandehbin
Keyword(s):  
Service Quality

Designing a new service in a university language centre

2012 ◽  
Vol 13 (3) ◽  
pp. 234-249
Author(s):  
Freeman K.H. Chan ◽  
Alfred Lee

Exploring the impact of total quality service on bank employees’ organisational commitment

2012 ◽  
Vol 13 (3) ◽  
pp. 268-293 ◽  
Author(s):  
Gurjeet Kaur ◽  
Jyoti Sharma ◽  
Tejveer Lamba
Keyword(s):  
Quality Service ◽  
Organisational Commitment ◽  
Total Quality ◽  
Bank Employees ◽  
The Impact

Capacity and availability management by quantitative project management in the IT service industry

2012 ◽  
Vol 13 (2) ◽  
pp. 163-176
Author(s):  
Jayachandra Bairi ◽  
B. Murali Manohar ◽  
Goutam Kumar Kundu
Keyword(s):  
Project Management ◽  
Service Industry ◽  
It Service ◽  
Availability Management

Implementing TPM programme as a TQM tool in Indian manufacturing industries

2012 ◽  
Vol 13 (2) ◽  
pp. 185-198 ◽  
Author(s):  
Jyoti Prakas Majumdar ◽  
B. Murali Manohar
Keyword(s):  
Manufacturing Industries

A unified model for implementing lean and CMMI for Services (CMMI‐SVC v1.3) best practices

2012 ◽  
Vol 13 (2) ◽  
pp. 138-162 ◽  
Author(s):  
Goutam Kumar Kundu ◽  
B. Murali Manohar
Keyword(s):  
Best Practices ◽  
Unified Model
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