New Service Development Process: What Can We Learn from Research and Technology Organisations?

2021 ◽  
pp. 145-166
Keyword(s):  
Development Process ◽  
Service Development ◽  
New Service Development

Two-step model for performance evaluation and improvement of New Service Development process based on fuzzy logics and genetic algorithm

2017 ◽  
Vol 33 (6) ◽  
pp. 3959-3970 ◽  
Author(s):  
Danijela Tadić ◽  
Aleksandar Đorđević ◽  
Milan Erić ◽  
Miladin Stefanović ◽  
Snežana Nestić
Keyword(s):  
Genetic Algorithm ◽  
Performance Evaluation ◽  
Development Process ◽  
Service Development ◽  
Fuzzy Logics ◽  
New Service Development ◽  
Step Model

The New Service Development Process in Successful Small Entrepreneurial Firms

2006 ◽  
Vol 7 (2) ◽  
pp. 77-85 ◽  
Author(s):  
Michael Ottenbacher ◽  
Vivienne Shaw ◽  
David Ermen
Keyword(s):  
Process Model ◽  
Development Process ◽  
Market Price ◽  
Empirical Work ◽  
Process Models ◽  
Service Development ◽  
Entrepreneurial Firms ◽  
Service Firms ◽  
New Service Development ◽  
Process Characteristics

This original empirical work examines the development process characteristics of small entrepreneurial service firms. The results of 12 interviews suggest that successful entrepreneurial innovation projects are the result of a five-stage process model. This entrepreneurial new service development process model differs somewhat from the proposed process models, focusing on large service corporations. Besides a more flexible and informal process for entrepreneurial services, the development cost and the final market price are strongly related to success.

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