Sentiment Analysis for Review Rating Prediction in a Travel Journal

Author(s):  
Jovelyn C. Cuizon ◽  
Carlos Giovanni Agravante
2021 ◽  
Author(s):  
Jiahao Bu ◽  
Lei Ren ◽  
Shuang Zheng ◽  
Yang Yang ◽  
Jingang Wang ◽  
...  

Author(s):  
Fouzi Harrag ◽  
Abdulmalik Salman Al-Salman ◽  
Alaa Alquahtani

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they are positive, negative or neutral. Data sparsity is representing a big issue for recommender systems because of the insufficiency of user rating or absence of data about users or items. This research proposed a hybrid approach combining sentiment analysis and recommender systems to tackle the problem of data sparsity problems by predicting the rating of products from users’ reviews using text mining and NLP techniques. This research focuses especially on Arabic reviews, where the model is evaluated using Opinion Corpus for Arabic (OCA) dataset. Our system was efficient, and it showed a good accuracy of nearly 85% in predicting the rating from reviews.


2021 ◽  
Vol 39 (2) ◽  
pp. 1-33
Author(s):  
Peng Liu ◽  
Lemei Zhang ◽  
Jon Atle Gulla

With the dramatic expansion of international markets, consumers write reviews in different languages, which poses a new challenge for Recommender Systems (RSs) dealing with this increasing amount of multilingual information. Recent studies that leverage deep-learning techniques for review-aware RSs have demonstrated their effectiveness in modelling fine-grained user-item interactions through the aspects of reviews. However, most of these models can neither take full advantage of the contextual information from multilingual reviews nor discriminate the inherent ambiguity of words originated from the user’s different tendency in writing. To this end, we propose a novel Multilingual Review-aware Deep Recommendation Model (MrRec) for rating prediction tasks. MrRec mainly consists of two parts: (1) Multilingual aspect-based sentiment analysis module (MABSA), which aims to jointly extract aligned aspects and their associated sentiments in different languages simultaneously with only requiring overall review ratings. (2) Multilingual recommendation module that learns aspect importances of both the user and item with considering different contributions of multiple languages and estimates aspect utility via a dual interactive attention mechanism integrated with aspect-specific sentiments from MABSA. Finally, overall ratings can be inferred by a prediction layer adopting the aspect utility value and aspect importance as inputs. Extensive experimental results on nine real-world datasets demonstrate the superior performance and interpretability of our model.


Author(s):  
Kaisong Song ◽  
Wei Gao ◽  
Shi Feng ◽  
Daling Wang ◽  
Kam-Fai Wong ◽  
...  

Review rating prediction is an important research topic. The problem was approached from either the perspective of recommender systems (RS) or that of sentiment analysis (SA). Recent SA research using deep neural networks (DNNs) has realized the importance of user and product interaction for better interpreting the sentiment of reviews. However, the complexity of DNN models in terms of the scale of parameters is very high, and the performance is not always satisfying especially when user-product interaction is sparse. In this paper, we propose a simple, extensible RS-based model, called Text-driven Latent Factor Model (TLFM), to capture the semantics of reviews, user preferences and product characteristics by jointly optimizing two components, a user-specific LFM and a product-specific LFM, each of which decomposes text into a specific low-dimension representation. Furthermore, we address the cold-start issue by developing a novel Pairwise Rating Comparison strategy (PRC), which utilizes the difference between ratings on common user/product as supplementary information to calibrate parameter estimation. Experiments conducted on IMDB and Yelp datasets validate the advantage of our approach over state-of-the-art baseline methods.


Author(s):  
Agung Eddy Suryo Saputro ◽  
Khairil Anwar Notodiputro ◽  
Indahwati A

In 2018, Indonesia implemented a Governor's Election which included 17 provinces. For several months before the Election, news and opinions regarding the Governor's Election were often trending topics on Twitter. This study aims to describe the results of sentiment mining and determine the best method for predicting sentiment classes. Sentiment mining is based on Lexicon. While the methods used for sentiment analysis are Naive Bayes and C5.0. The results showed that the percentage of positive sentiment in 17 provinces was greater than the negative and neutral sentiments. In addition, method C5.0 produces a better prediction than Naive Bayes.


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