International Conference on the Quality of Information Services

1992 ◽  
Vol 18 (6) ◽  
pp. 508-509
Keyword(s):  
Information Services ◽  
Quality Of Information ◽  
International Conference

The Value of Information and Information Services in Knowledge Society

2014 ◽  
pp. 134-161
Author(s):  
Maria Beatriz Marques
Keyword(s):  
Knowledge Society ◽  
Information Services ◽  
Information Value ◽  
Human Beings ◽  
Quality Of Information ◽  
Individual Judgment ◽  
Concept Of Information ◽  
Inherent Quality ◽  
Oriented Approach

The objective of this chapter is to analyze the concept of information value in terms of quality indicators of services and organizations in the 21st century. Based on the analysis of the evolution of the concept of inherent quality (internal, objective, or absolute) into perceived quality (external, subjective, or contingent), the authors argue that the quality of information depends very much on the concept of value, while individual judgment is analyzed in relation with use. They move from a system-oriented approach to a user-oriented approach and develop an analysis of the concept of value from a revisitation of Adam Smith's economic theory. Thus, the authors conclude that the bad or the good quality of information will be determined on the basis of its (in)ability to support useful decisions for the development of human beings and social organizations.

scholarly journals KINERJA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL DALAM TERTIB ADMINITRASI AKTA KEMATIAN DI KABUPATEN KAUR PROVINSI BENGKULU

2021 ◽  
Vol 3 (2) ◽  
pp. 92-98
Author(s):  
Wawan Saputra B
Keyword(s):  
Qualitative Data ◽  
Information Services ◽  
External Information ◽  
Death Certificates ◽  
Quality Of Information ◽  
Civil Registration ◽  
Exploratory Approach ◽  
The One ◽  
Or Applications

This study aims to analyze the performance of the Department of Population and Civil Registry of Kaur Regency, Bengkulu Province in carrying out orderly administration of death certificates. This study uses an exploratory approach with qualitative methods. Informants are selected based on internal and external information who really understand the problems that occur in the field. Qualitative data analysis was written descriptively. The results of this study indicate that the performance of the Department of Population and Civil Registration in the orderly administration of death certificates in Kaur Regency, Bengkulu Province in terms of productivity, service quality, responsiveness and responsibility is still not running optimally. The actions suggested by the author to improve the performance of the Population and Civil Registration Office in the orderly administration of death certificates are adjusting population and civil registration regulations, preparing programs that focus more on death certificates, making field monitoring teams as supervisors, making services through websites or applications on the one hand which facilitates and also improves the quality of information services.

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