Direct-Service Providers and Burnout

1981 ◽  
Vol 62 (6) ◽  
pp. 352-361 ◽  
Author(s):  
Joan Streepy

A study designed to investigate the incidence of worker burnout examined worker, client, job, and agency characteristics in twelve family service agencies. Emphasis was placed on identifying factors associated with burnout so that steps can be devised to work toward its prevention or elimination.

Author(s):  
Diane Elias Alperin

During the 1980s much of the concern in social services has focused on the impact of external forces on agencies—namely the increase in the problems of the American family with a simultaneous decrease in commitment from the U.S. government for funding and services. A nationwide survey of Family Service America, Inc., member agencies was undertaken in an attempt to assess partially the impact of these environmental changes on voluntary social service agencies. The data indicate that the increased needs of the community took precedence over the decline in public sector support. Response to a conservative environment led to interorganizational changes, which allowed for program expansion in an attempt to meet the increased demand for human services.


1988 ◽  
Vol 69 (4) ◽  
pp. 214-223 ◽  
Author(s):  
Don Cuvo ◽  
Frank Hall ◽  
Gail R. Milder

In family service agencies, particularly those with multiple locations, intake may be inefficient and impaired by inconsistent interpretations of agency policy. The authors describe how a large agency transformed its intake process using an existing computer system.


1983 ◽  
Vol 64 (8) ◽  
pp. 466-472 ◽  
Author(s):  
Joan Ferry Digiulio

As the programs of family agencies in the past have been shaped by their sources of funding, agencies today are confronted by problems because of lack of money. This analysis of the process of change suggests how administrators may guide agencies in transition.


1967 ◽  
Vol 48 (10) ◽  
pp. 633-638
Author(s):  
Alline del Valle ◽  
Felton Alexander

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