Promoting Organizational Citizenship Behaviour: The Roles of Leader–Member Exchange and Organizational Job Embeddedness

2018 ◽  
Vol 5 (1) ◽  
pp. 56-75 ◽  
Author(s):  
Khyati Kapil ◽  
Renu Rastogi

The study attempts to examine the role of leader–member exchange (LMX) on the organizational citizenship behaviour (OCB). The present study also explains the mediating role of organizational job embeddedness (OJE) on the relationship between LMX and OCB in a given sample. The study was conducted on a sample of 365 employees working in Indian banking industry. Survey research with a correlation statistical technique (correlation and hierarchical regression analyses) is utilized to measure the association of several variables. The results indicate that there is a significant relationship among the key study variables. The OJE was found to partially mediate the LMX–OCB relationship. The findings suggest that the organizations can proactively enhance both OJE and OCB through high quality of LMX. The study contributes to the existing literature of key study variables.

2020 ◽  
pp. 089202062098000
Author(s):  
Huong Xuan Ho ◽  
Angelina Nhat Hanh Le

While research on the relationship between leadership and organizational citizenship behaviours (OCBs) is well-established, empirical knowledge on the influence of benevolent leadership on OCBs through the mediating role of leader-member exchange, particularly in the context of educational management, remains scarce. Moreover, discussion is still limited on benevolent leadership in a Confucian-based culture like Vietnam, as well as the distinction between the two types of academic staff OCBs, namely OCBs directed to the organization (termed as OCBO) and OCBs directed to individuals (termed as OCBI). Based on survey data collected from 333 lecturers in Vietnamese universities, the analysis results confirm the mediating effect of leader-member exchange on the linkages from benevolent leadership to both OCBO and OCBI. University leaders with benevolence can motivate academic staff to engage in extra-role behaviours that benefit not only the organization but also other colleagues and students through nurturing a good quality leader-member exchange.


2019 ◽  
Vol 20 (2) ◽  
pp. 237-244
Author(s):  
Bekir Eşitti ◽  
Mesut Kasap

Firms take precautions with their dynamic capacities in response to rapidly changing and volatile conditions. Leader–member exchange refers to the importance of supervisors’ role in shaping employees’ work attitudes and job satisfaction. Previous researches on the relation between leader–member exchange and dynamic capabilities obtained mixed results; a call has been made for an examination of dynamic capabilities of lodging firms from the perspective of leader–member exchange. This research predicts that leader–member exchange is associated with dynamic capabilities and higher level of job satisfaction. Thus, this study examines the impact of five-star hotel employees’ leader–member exchange on the dynamic capabilities of a hospitality organization and the mediation role of job satisfaction between leader–member exchange and dynamic capabilities. Results from five hotel teams in Istanbul with 390 employees show that job satisfaction has a meaningful and positive impact on dynamic capabilities. Leader–member exchange has a statistically significant impact on dynamic capabilities and job satisfaction partially mediating the relationship between leader–member exchange and dynamic capabilities. This study also provides valuable recommendations on how to assess the service quality of lodging firms by assessing their dynamic capabilities. Specifically, Istanbul’s lodging firms should focus on job satisfaction to improve the dynamic capability of their employees.


2018 ◽  
Vol 46 (4) ◽  
pp. 653-666 ◽  
Author(s):  
Hua-qiang Wang ◽  
Guang-lei Zhang ◽  
Zhi-hui Ding ◽  
Zhi-hui Cheng

We integrated the theory of reasoned action and leader–member exchange (LMX) to construct a research model of the relationship between supervisor narcissism and employee silence. Through a 3-wave survey with 292 employees of 3 Chinese companies, we examined the relationship between supervisor narcissism and employee silence, the mediating role of negative anticipations, and the moderating role of LMX. Results showed that supervisor narcissism had a significant positive impact on employee silence, and negative anticipations played a partial mediating role between them. LMX significantly moderated the relationship between supervisor narcissism and negative anticipations, with a positive correlation between supervisor narcissism and negative anticipations that was more significant in the condition of low LMX than in high LMX. We also found that LMX negatively moderated the mediating effect of negative anticipations on the relationship between supervisor narcissism and employee silence, whereby the higher the quality of the LMX the weaker was the mediating effect.


2020 ◽  
Vol 48 (7) ◽  
pp. 1-12
Author(s):  
Sun-Bok Ha ◽  
Soojin Lee ◽  
Gukdo Byun ◽  
Ye Dai

We examined the effect of leader narcissism on the change-oriented organizational citizenship behavior of subordinates and the mediating role of leader–member exchange (LMX) in this relationship. We further proposed that perceived overall justice would moderate the relationship between leader narcissism and LMX. We used data from 158 pairs of squadron leaders and subordinates in 4 battalions of the Korean Army. Hierarchical regression analysis results confirmed the proposed effects and further revealed a stronger positive relationship between leader narcissism and LMX when perceived overall justice was high versus low. Theoretical and practical implications are discussed.


2021 ◽  
Vol 20 (3) ◽  
pp. 124-135
Author(s):  
Chongrui Liu ◽  
Cong Wang ◽  
Yan Liu ◽  
Xuran Liu ◽  
Yuan Ni

Abstract. Although leader–member exchange (LMX) has been widely studied, knowledge about how followers influence the LMX process remains unknown. By integrating the broaden-and-build theory (BBT) with the emotion as social information (EASI) theory, we develop a follower-centric multilevel model to investigate how followers' positive emotions have an impact on LMX via the mediating role of leader identification and the moderating role of leaders' positive emotions. We conducted a survey with 319 Chinese employees from 67 teams. The results indicated that leader identification served as a mediating factor in the relationship between followers' positive emotions and LMX. The work unit leaders' positive emotions strengthened the relationship between leader identification and LMX and moderated the mediated relationship among followers' positive emotions, leader identification, and LMX. Altogether, our findings inform new knowledge in terms of how followers may influence the development of LMX. We also help to extend the BBT and the EASI theory to the leadership context.


2015 ◽  
Vol 53 (5) ◽  
pp. 1045-1060 ◽  
Author(s):  
Panagiotis Gkorezis

Purpose – The purpose of this paper is to elucidate the mediating mechanisms of the relationship between supervisor support and pro-environmental behavior. To this end, the quality of the dyadic exchanges between supervisor and subordinates was used. Design/methodology/approach – Data were collected from two different samples. In order to test the present hypotheses hierarchical regression and bootstrapping analysis were conducted. Findings – In congruence with the hypotheses, the results showed that leader-member exchange (LMX) served as a mediator in the relationship between supervisor support and pro-environmental behavior. Research limitations/implications – Data were drawn using a cross-sectional design. As a result, it is precarious to assess causality among the constructs. Furthermore, both studies collected data from a single source, namely employees, and this may inflate the present relationships due to common method bias. Originality/value – To the best of author’s knowledge, no prior empirical study has examined the pivotal role of LMX in affecting employees’ pro-environmental behavior.


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