scholarly journals An evidence-based approach to routine outcome assessment

2012 ◽  
Vol 18 (3) ◽  
pp. 180-182 ◽  
Author(s):  
Mike Slade

SummaryRoutine use of Health of the Nation Outcome Scales (HoNOS) has not produced the anticipated benefits for people using mental health services. Four HoNOS-specific reasons for this are: low relevance to clinical decision-making; not reflecting service user priorities; being staff-rated; and having a focus on deficits. More generally, the imposition of a centrally chosen measure on the mental health system leads to a clash of cultures, since frontline workers do not need a standardised measure to treat individuals. A better approach might be to use research from the emerging academic discipline of implementation science to inform the routine use of a standardised measure that is chosen by the people who will use it and hence is more concordant with existing clinical processes. This is illustrated using a case study of successful implementation of the Camberwell Assessment of Need (CAN) in community mental health services across Ontario, Canada.

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Elisa Liberati ◽  
Natalie Richards ◽  
Janet Willars ◽  
David Scott ◽  
Nicola Boydell ◽  
...  

Abstract Background The Covid-19 pandemic has imposed extraordinary strains on healthcare workers. But, in contrast with acute settings, relatively little attention has been given to those who work in mental health settings. We aimed to characterise the experiences of those working in English NHS secondary mental health services during the first wave of the pandemic. Methods The design was a qualitative interview-based study. We conducted semi-structured, remote (telephone or online) interviews with 35 members of staff from NHS secondary (inpatient and community) mental health services in England. Analysis was based on the constant comparative method. Results Participants reported wide-ranging changes in the organisation of secondary mental health care and the nature of work in response to the pandemic, including pausing of all services deemed to be “non-essential”, deployment of staff across services to new and unfamiliar roles, and moves to remote working. The quality of participants’ working life was impaired by increasing levels of daily challenge associated with trying to provide care in trying and constrained circumstances, the problems of forging new ways of working remotely, and constraints on ability to access informal support. Participants were confronted with difficult dilemmas relating to clinical decision-making, prioritisation of care, and compromises in ability to perform the therapeutic function of their roles. Other dilemmas centred on trying to balance the risks of controlling infection with the need for human contact. Many reported features of moral injury linked to their perceived failures in providing the quality or level of care that they felt service users needed. They sometimes sought to compensate for deficits in care through increased advocacy, taking on additional tasks, or making exceptions, but this led to further personal strain. Many experienced feelings of grief, helplessness, isolation, distress, and burnout. These problems were compounded by sometimes poor communication about service changes and by staff feeling that they could not take time off because of the potential impact on others. Some reported feeling poorly supported by organisations. Conclusions Mental health workers faced multiple adversities during the pandemic that were highly consequential for their wellbeing. These findings can help in identifying targets for support.


2003 ◽  
Vol 11 (2) ◽  
pp. 180-184 ◽  
Author(s):  
Chris Lloyd ◽  
Robert King

Objective: To clarify the meaning of consumer and carer participation in mental health services, to identify reasons why consumer participation is important both to consumers and to services, and to discuss barriers to participation and ways of overcoming these barriers. Conclusions: Consumer and carer participation has been promoted as part of the National Mental Health Strategy and has the potential to empower consumers and their carers and to improve mental health services. Barriers to consumer participation include professional staff attitudes and resource allocation. Guidelines are provided to assist services to address these barriers and increase the level of consumer and carer participation in both clinical decision-making and service development.


2021 ◽  
Author(s):  
Elisa Liberati ◽  
Natalie Richards ◽  
Janet Willars ◽  
David Scott ◽  
Nicola Boydell ◽  
...  

Abstract Background: The Covid-19 pandemic has imposed extraordinary strains on healthcare workers, but, in contrast with acute settings, relatively little attention has been given to those who work in mental health settings. We aimed to characterise the experiences of those working in English NHS secondary mental health services during the first wave of the pandemic.Methods: The design was a qualitative interview-based study. We conducted semi-structured, remote (telephone or online) interviews with 35 members of staff from NHS secondary (inpatient and community) mental health services in England. Analysis was based on the constant comparative method. Results: Participants reported wide-ranging changes in the organisation of secondary mental health care and the nature of work in response to the pandemic, including pausing of all services deemed to be “non-essential”, deployment of staff across services to new and unfamiliar roles, and moves to remote working. The quality of participants’ working life was impaired by increasing levels of daily challenge associated with trying to provide care in trying and constrained circumstances, the problems of forging new ways of working remotely, and constraints on ability to access informal support for decision-making. Participants were confronted with difficult dilemmas relating to clinical decision-making, prioritisation of care, and compromises in ability to perform the therapeutic function of their roles. Other dilemmas centred on trying to balance the risks of controlling infection with the need for human contact. Many reported features of moral injury linked to their perceived failures in providing the quality or level of care that they felt service users needed. They sometimes sought to compensate for deficits in care through increased advocacy, taking on additional tasks, or making exceptions, but this led to further personal strain. Many experienced feelings of grief, helplessness, isolation, distress, and burnout. These problems were compounded by sometimes poor communication about service changes and by staff feeling that they could not take time off because of the potential impact on others. Some reported feeling poorly supported by organisations. Conclusions: Mental health workers faced multiple adversities during the pandemic that were highly consequential for their wellbeing. These findings help in identifying targets for support.


2011 ◽  
Vol 32 (12) ◽  
pp. 726-734 ◽  
Author(s):  
Eimear Muir-Cochrane ◽  
Adam Gerace ◽  
Krista Mosel ◽  
Debra O'Kane ◽  
Patricia Barkway ◽  
...  

2011 ◽  
Vol 5 (1) ◽  
pp. 3 ◽  
Author(s):  
Alex Cohen ◽  
Julian Eaton ◽  
Birgit Radtke ◽  
Christina George ◽  
Bro Manuel ◽  
...  

1998 ◽  
Vol 7 (2) ◽  
pp. 98-109 ◽  
Author(s):  
Antonio Lora ◽  
Gabriella Bai ◽  
Callisto Bravi ◽  
Roberto Bezzi ◽  
Francesco Bulgarini ◽  
...  

RIASSUNTOScopo — L'obiettivo di questo studio è quello di descrivere i patterns di utilizzazione dei pazienti in contatto con 5 Unità Operative di Psichiatria lombarde secondo quattro classi: alti utilizzatori lungoassistiti, alti utilizzatori non lungoassistiti, lungoassistiti non alti utilizzatori, non alti utilizzatori non lungoassistiti. Disegno — Studio descrittivo a partire dai dati ricavati dal Sistema Informativo Psichiatrico regionale; è stata analizzata una coorte di 5.670 pazienti nell'ambito della prevalenza annua relativa all'anno 1994. Setting — 5 Unità Operative di Psichiatria della Regione Lombardia (Merate, Treviglio, Crema, Desio, Castano Primo), con una popolazione complessiva di 610.184 residenti di eta superiore ai 14 anni. Principali misure utilizzate — Sono state prese in considerazione alcune variabili sociodemografiche e cliniche relative ai pazienti; oltre un'analisi descrittiva dei quattro patterns, è stata effettuata una analisi logistica multinomiale. Risultari — Gli alti utilizzatori lungoassistiti (AU-LA), pur rappresentando solo il 5.3% del campione (4.9 casi per 10.000 residenti di età superiore ai 14 anni), consumano il 60% delle risorse espresse in SCS; solo la condizione di separato, divorziato, vedovo è predittiva per tale pattern. Gli alti utilizzatori non lungoassistiti (AU-non LA) costituiscono 1.2% del campione (1.1 casi per 10.000) ed utilizzano il 7.8% del SCS. Variabili predittrici di tale pattern sono l'eta compresa tra i 15-44 anni, l'assenza di un'attivita lavorativa e di un partner, la diagnosi di un disturbo mentale grave e la presenza di contatti con i servizi psichiatrici negli anni 1985-1989. I lungoassistiti non alti utilizzatori (LA-non AU) rappresentano il 23.4% della coorte (21.6 casi per 10.000) e vengono al secondo posto per consumo dirisorse (18.1% del SCS). Sono variabili predittive: l'età compresa tra i 15-44 anni, il vivere da solo, l'assenza di un'attività lavorativa e di un partner, la diagnosi di un disturbo mentale grave e la presenza di contatti con i servizi psichiatrici antecedenti al 1990. I pazienti non lungoassistiti non alti utilizzatori (non LA-non AU), pur rappresentando il 70.1% della coorte (64.8 casi per 10.000), consumano solo il 13.8% del SCS. Conclusioni — I dati mostrano che complessivamente l'attivita delle UOP è orientata nei confronti dei pazienti piu gravi, anche se sono rilevabili marcate differenze tra le UOP lombarde rispetto all'utilizzazione dei servizi. È confermata l'utilita di un Sistema Informativo a diffusione regionale che permetta di monitorare l'evoluzione nel tempo e nel territorio regionale dei patterns di utilizzazione.


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