Dispute Resolution or Escalation? The Strategic Gaming of Feedback Withdrawal Options in Online Markets

2018 ◽  
Vol 64 (9) ◽  
pp. 4009-4031 ◽  
Author(s):  
Gary Bolton ◽  
Ben Greiner ◽  
Axel Ockenfels
Keyword(s):  
Dispute Resolution ◽  
Online Markets ◽  
Strategic Gaming

The Positive and Negative Effects of Anger on Dispute Resolution: Evidence From Electronically Mediated Disputes.

2004 ◽  
Vol 89 (2) ◽  
pp. 369-376 ◽  
Author(s):  
Ray Friedman ◽  
Cameron Anderson ◽  
Jeanne Brett ◽  
Mara Olekalns ◽  
Nathan Goates ◽  
...  
Keyword(s):  
Dispute Resolution ◽  
Negative Effects

Improving Dispute Resolution for California's Injured Workers: Executive Summary

2003 ◽  
Author(s):  
Nicholas M. Pace ◽  
Robert T. Reville ◽  
Lionel Galway ◽  
Amanda B. Geller ◽  
Oria Hayden ◽  
...  
Keyword(s):  
Dispute Resolution ◽  
Injured Workers ◽  
Executive Summary
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