An investigation of factors affecting biometric technology adoption in a developing country context

This paper discusses an exploratory study of government employees’ perceptions of the introduction of biometric authentication at the workplace in the Kingdom of Saudi Arabia. The authors suggest that studying the factors affecting employees’ acceptance of new technology will help ease the adoption of biometric technology in other e-government applications. A combination of survey and interviews was used to collect the required data. Interviews were conducted with managers and questionnaires were given to employees from two different government organisations in Saudi Arabia to investigate the employees’ perceptions of using biometrics. The results of this study indicate a significant digital and cultural gap between the technological awareness of employees and the preferred authentication solutions promoted by management. A lack of trust in technology, its potential for misuse and management motives reflect the managers’ need to consider their responsibilities for narrowing these gaps. It was apparent that overcoming employees’ resistance is an essential issue facing biometric implementation. Based on the research the authors recommend that an awareness and orientation process about biometrics should take place before the technology is introduced into the organisation.

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Exploring biometric technology adoption in a developing country context using the modified UTAUT

International Journal of Business Information Systems ◽

10.1504/ijbis.2016.080219 ◽

2016 ◽

Vol 23 (4) ◽

pp. 482

Author(s):

Boluwaji A. Akinnuwesi ◽

Faith Michael E. Uzoka ◽

Onyinye Sandra Okwundu ◽

Gbenga Fashoto

Keyword(s):

Technology Adoption ◽

Developing Country ◽

Biometric Technology

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Exploring biometric technology adoption in a developing country context using the modified UTAUT

International Journal of Business Information Systems ◽

10.1504/ijbis.2016.10000394 ◽

2016 ◽

Vol 23 (4) ◽

pp. 482

Author(s):

Onyinye Sandra Okwundu ◽

Gbenga Fashoto ◽

Boluwaji A. Akinnuwesi ◽

Faith Michael E. Uzoka

Keyword(s):

Technology Adoption ◽

Developing Country ◽

Biometric Technology

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Employees’ Perceptions of Biometric Technology Adoption in E-Government

Digital Democracy ◽

10.4018/978-1-4666-1740-7.ch055 ◽

2012 ◽

pp. 1120-1133

Author(s):

Thamer Alhussain ◽

Steve Drew

Keyword(s):

Saudi Arabia ◽

Technology Adoption ◽

Exploratory Study ◽

New Technology ◽

Biometric Authentication ◽

Government Employees ◽

Kingdom Of Saudi Arabia ◽

Factors Affecting ◽

Biometric Technology ◽

Trust In Technology

This paper discusses an exploratory study of government employees’ perceptions of the introduction of biometric authentication at the workplace in the Kingdom of Saudi Arabia. The authors suggest that studying the factors affecting employees’ acceptance of new technology will help ease the adoption of biometric technology in other e-government applications. A combination of survey and interviews was used to collect the required data. Interviews were conducted with managers and questionnaires were given to employees from two different government organisations in Saudi Arabia to investigate the employees’ perceptions of using biometrics. The results of this study indicate a significant digital and cultural gap between the technological awareness of employees and the preferred authentication solutions promoted by management. A lack of trust in technology, its potential for misuse and management motives reflect the managers’ need to consider their responsibilities for narrowing these gaps. It was apparent that overcoming employees’ resistance is an essential issue facing biometric implementation. Based on the research the authors recommend that an awareness and orientation process about biometrics should take place before the technology is introduced into the organisation.

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Factors Affecting Technology Adoption in Small Community Farmers in Relation to Reproductive Events in Tropical Cattle Raised under Dual Purpose Systems

Open Journal of Veterinary Medicine ◽

10.4236/ojvm.2016.61003 ◽

2016 ◽

Vol 06 (01) ◽

pp. 15-21

Author(s):

C. S. Galina ◽

F. Turnbull ◽

A. Noguez-Ortiz

Keyword(s):

Technology Adoption ◽

Small Community ◽

Dual Purpose ◽

Factors Affecting ◽

Reproductive Events

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Broadband Adoption and Usage Behavior of Malaysian Accountants

E-Government Services Design, Adoption, and Evaluation ◽

10.4018/978-1-4666-2458-0.ch007 ◽

2013 ◽

pp. 107-119

Author(s):

Yogesh K. Dwivedi ◽

Mohamad Hisyam Selamat ◽

Banita Lal

Keyword(s):

Service Quality ◽

Developing Country ◽

Internet Use ◽

Relative Advantage ◽

Broadband Internet ◽

Factors Affecting ◽

Usage Behavior ◽

Survey Approach

This study examines the factors affecting the adoption of broadband Internet in a developing country context by focusing on Malaysia. The data relating to these factors was collected using a survey approach. The findings of this paper suggest that constructs such as relative advantage, utilitarian outcomes, service quality, and primary influence are important factors affecting Malaysian accountants’ broadband adoption and Internet use behaviour. The paper proceeds to outline the research limitations and implications.

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