scholarly journals Perceived Usefulness of Open Source Information in the Arabic Language for an Organization: A Case Study

2016 ◽  
Vol 9 (2) ◽  
pp. 281-290
Author(s):  
Cristian Obreja ◽  
Gabriel Cucuteanu

AbstractThe Case Study assesses the method by which theoretical concepts associated with collection and use of information on competition may be put into practice so as to enable the beneficiary organization having interests in countries in the MENA region# get advantage of the best business intelligence services provided based on open sources## available in Arabic language for top management decision-making.This study aimed to follow a three-month long evolution of a crisis in an organization reflected in the Arabic mass media in a country in which an organization has business interests. Articles and reviews making references to the analyzed crisis have been translated and analyzed. The materials were assessed and summarized and then the organization was provided with two information newsletters on this topic.After disseminating and discussing the content of informative newsletters within an organization, we asked its decision makers to fill out a feedback questionnaire and later in-depth interviews were held with the members of the board of directors aimed to establish the perceived usefulness of business intelligence for strategic decision-making.The study conclusions emphasize that business intelligence products obtained from open sources in Arabic language in countries where organizations have business interests may contribute to a great extent to supporting strategic decision-making. Also, the costs of obtaining this type of information are quite high as a huge amount of information must be translated and then analyzed and summarized. These activities require the use of qualified and experienced personnel.

Author(s):  
Vincent Nyalungu

This article presents a discussion on the importance of business intelligence (BI) and the role that a specific BI tool, Business Intelligence Enterprise Edition, plays in the strategic decision-making processes in an organisation. The University of the Witwatersrand, often referred to as Wits, was used as a case study. The main objective of a business intelligence tool is to improve the quality and timeliness of the input of data to the organisational decision-making process. The quality of the data, which is an organisational asset, is therefore of the utmost importance. Approaches for the identification of business intelligence from corporate information and knowledge management were also assessed. A questionnaire was administered among key informants within the university in order to address some of the pertinent issues at higher education institutions. In addition, the role of a data warehouse within the business intelligence framework was presented. The paper itself covers a wide range of disciplines from information technology, knowledge management to decision sciences. The article also presents a proposed framework to be used in line with the best practices in the implementation of business intelligence solutions.Keywords: Business Intelligence (BI), Business Intelligence Enterprise Edition (BIEE), Data Warehouse, Strategic Decision Making, Strategic Planning, Higher Education Institutions and Knowledge Management.Disciplines: Information Technology, Knowledge Management, Management Sciences, Decision Sciences & Management


2019 ◽  
Vol 14 (3) ◽  
pp. 148
Author(s):  
Majda S. Rteimeh

The study aimed at identifying the extent of efficiency of the strategic decision making (the determination of the problem, the gathering of the information on the problem, decision-making, the monitoring of the implementation of the decision-making, and the circulation of the realistic results of the decision) and demonstrating their impact in enhancing the competitive capability of the Royal Jordanian Airlines. This study followed the descriptive and the analytical approach relying on a questionnaire that reached a sample of 167 employees working at the various administrative levels of the company. The results of the study showed that there is a medium degree of efficiency for strategic decision-making and a medium degree of competitiveness. The results also showed a statistically significant impact for each of (gathering information about the problem of enhancing the competitive capability of the Royal Jordanian Airlines, decision-making, and circulating the realistic results of the decision) in enhancing the competitive capability of the Royal Jordanian Airlines.


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