scholarly journals BUSINESS INTELLIGENCE AND KNOWLEDGE MANAGEMENT AS SUPPORT PRACTICES FOR STRATEGIC DECISION MAKING

2007 ◽  
Vol 3 (1) ◽  
Author(s):  
Alex A. Ferraresi ◽  
Silvio Aparecido dos Santos
Author(s):  
Vincent Nyalungu

This article presents a discussion on the importance of business intelligence (BI) and the role that a specific BI tool, Business Intelligence Enterprise Edition, plays in the strategic decision-making processes in an organisation. The University of the Witwatersrand, often referred to as Wits, was used as a case study. The main objective of a business intelligence tool is to improve the quality and timeliness of the input of data to the organisational decision-making process. The quality of the data, which is an organisational asset, is therefore of the utmost importance. Approaches for the identification of business intelligence from corporate information and knowledge management were also assessed. A questionnaire was administered among key informants within the university in order to address some of the pertinent issues at higher education institutions. In addition, the role of a data warehouse within the business intelligence framework was presented. The paper itself covers a wide range of disciplines from information technology, knowledge management to decision sciences. The article also presents a proposed framework to be used in line with the best practices in the implementation of business intelligence solutions.Keywords: Business Intelligence (BI), Business Intelligence Enterprise Edition (BIEE), Data Warehouse, Strategic Decision Making, Strategic Planning, Higher Education Institutions and Knowledge Management.Disciplines: Information Technology, Knowledge Management, Management Sciences, Decision Sciences & Management


2008 ◽  
Vol 54 (No. 9) ◽  
pp. 406-412
Author(s):  
E. Svoboda

This scientific paper shows the results formulated in the author’s research focused on strategic decision-making of the company management in a new entrepreneurial environment resulting from changes caused by integration processes, the development of information technologies and globalisation factors. The goal of this paper is to publish the changes in behaviour of the management of the selected entrepreneurial entities resulting from new factors of changes affecting the entrepreneurial environment. This is reflected in the process of strategic decision-making of entrepreneurial entities in the necessity to use new methods of decision-making of the company management as a reaction to factors of the external as well as the internal environment. Rapid changes in particular in the external environment require the company management to select new approaches and methods of decision-making and to have a well conceived algorithm enabling a flexible response to customer wishes using the findings of knowledge management.


2013 ◽  
Vol 4 (1) ◽  
pp. 43-55
Author(s):  
Faisal N. Al-Madi ◽  
Ata E.M. AL Shra’ah ◽  
Mohammed A. Abu Rumman ◽  
Lama T. Khrais

2016 ◽  
Vol 9 (2) ◽  
pp. 281-290
Author(s):  
Cristian Obreja ◽  
Gabriel Cucuteanu

AbstractThe Case Study assesses the method by which theoretical concepts associated with collection and use of information on competition may be put into practice so as to enable the beneficiary organization having interests in countries in the MENA region# get advantage of the best business intelligence services provided based on open sources## available in Arabic language for top management decision-making.This study aimed to follow a three-month long evolution of a crisis in an organization reflected in the Arabic mass media in a country in which an organization has business interests. Articles and reviews making references to the analyzed crisis have been translated and analyzed. The materials were assessed and summarized and then the organization was provided with two information newsletters on this topic.After disseminating and discussing the content of informative newsletters within an organization, we asked its decision makers to fill out a feedback questionnaire and later in-depth interviews were held with the members of the board of directors aimed to establish the perceived usefulness of business intelligence for strategic decision-making.The study conclusions emphasize that business intelligence products obtained from open sources in Arabic language in countries where organizations have business interests may contribute to a great extent to supporting strategic decision-making. Also, the costs of obtaining this type of information are quite high as a huge amount of information must be translated and then analyzed and summarized. These activities require the use of qualified and experienced personnel.


2016 ◽  
Vol 3 (3) ◽  
pp. 1-24 ◽  
Author(s):  
Carol P. Huie

Strategic decision-making is one of the most important criteria for organizational success. Therefore, it is vital to have a well-developed decision making process in place. However, one of the greatest challenges facing organizations today is making important and timely business decisions. The focus of this study was to examine critical business intelligence input factors that influenced the decision making process. The business intelligence input factors considered were accessibility, reliability, quality of information, frequency of use, relevance, security, and quality of decisions. The results of this study show that the decision making process is very complex. Based on the analyses of the data, the findings indicate that these factors help determine reasons why managers use business intelligence technology in the decision making process. These findings will help organizations decision makers make better. This can improve the operational and strategic decision making process, thereby creating a competitive advantage for the organization.


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