This article analyzes and summarizes the results of a study conducted through a survey of parents and interviews with teachers interacting with each other through innovative forms (trainings, team building, workshops) in an informal environment and sought a correlation with the quality of student-parent-teacher communication, in terms of online learning. The researched innovative solutions and activities are presented to the future pedagogues in order to improve the pedagogical preparation of the pedagogical students from the Faculty of Pedagogy of Sofia University „St. Kliment Ohridski “and their motivation for the realization of fully- fledged relationships, a two-way relationship with parents as a major factor in increasing the effectiveness of the educational process.