scholarly journals Customer Anger Process by Brand Failure and Moderating Effect of Brand Reputation

2013 ◽  
Vol 39 (2) ◽  
pp. 131-150
Author(s):  
최순화 ◽  
최숙희
2014 ◽  
Author(s):  
Han-Chun Chung ◽  
Jen-Ho Chang ◽  
Yi-Cheng Lin ◽  
Chin-Lan Huang

2018 ◽  
Author(s):  
Jessica K. Morgan ◽  
James Trudeau ◽  
Joel K. Cartwright ◽  
Pamela K. Lattimore

2011 ◽  
Author(s):  
Qiang Wang ◽  
Hai Yan Li ◽  
Nathan A. Bowling
Keyword(s):  

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