The Structural Relationship among Quality Dimensions, Customer satisfaction and Purchase Intention of Chinese Consumers to Enhance Profitability of Internet Shopping Malls

Oisul Jeon;  Park,Sung-Kyu

doi:10.15843/kpapr.23.4.200912.45

The Structural Relationship among Quality Dimensions, Customer satisfaction and Purchase Intention of Chinese Consumers to Enhance Profitability of Internet Shopping Malls

Productivity Review ◽

10.15843/kpapr.23.4.200912.45 ◽

2009 ◽

Vol 23 (4) ◽

pp. 45-75

Author(s):

Oisul Jeon ◽

Park,Sung-Kyu

Keyword(s):

Customer Satisfaction ◽

Purchase Intention ◽

Structural Relationship ◽

Shopping Malls ◽

Internet Shopping ◽

Chinese Consumers ◽

Quality Dimensions

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An Empirical Study on the Structural Relationship among Corporate Image, Quality Characteristics, Customer Satisfaction, and Customer Royalty in Internet Shopping Malls

Management & Information Systems Review ◽

10.29214/damis.2009.28.4.009 ◽

2009 ◽

Vol 28 (4) ◽

pp. 175-197

Author(s):

정이상 ◽

이석용

Keyword(s):

Image Quality ◽

Customer Satisfaction ◽

Empirical Study ◽

Quality Characteristics ◽

Corporate Image ◽

Structural Relationship ◽

Shopping Malls ◽

Internet Shopping

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The Sequential Effects of Site and Customer Characteristics of Internet Shopping Malls on Perceived Risks and Purchase Intention

The KIPS Transactions PartD ◽

10.3745/kipstd.2007.14-d.3.407 ◽

2007 ◽

Vol 14D (4) ◽

pp. 407-420 ◽

Cited By ~ 1

Author(s):

Seung-Ryul Jeong ◽

Young-Shin Kang ◽

Choon-Yeul Lee

Keyword(s):

Purchase Intention ◽

Shopping Malls ◽

Internet Shopping ◽

Sequential Effects ◽

Perceived Risks

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The Structural Relationship among Korean Celebrity Endorser's Characteristics, Chinese Consumers' Advertising Attitude, Brand Attitude, and Purchase Intention : Focused on Product Involvement

The Academic Society of Global Business Administration ◽

10.38115/asgba.2016.13.3.83 ◽

2016 ◽

Vol 13 (3) ◽

pp. 83-102 ◽

Cited By ~ 1

Author(s):

Chen Wang ◽

Soonja Lee

Keyword(s):

Purchase Intention ◽

Brand Attitude ◽

Structural Relationship ◽

Product Involvement ◽

Chinese Consumers

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A Study on the Effects of Perceived Utilitarian Value and Service Quality of the Users of Internet Shopping Malls on Customer Satisfaction and Attitude in China - Focused on the Moderating Effect of Profit recognition -

The e-Business Studies ◽

10.20462/tebs.2017.10.18.5.67 ◽

2017 ◽

Vol 18 (5) ◽

pp. 67-88 ◽

Cited By ~ 1

Author(s):

Byung-ki Park ◽

Sang-Taek Jeon

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Moderating Effect ◽

Shopping Malls ◽

Internet Shopping ◽

Utilitarian Value

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Effects of Service Quality on Customer Trust and Purchase Intention in Online Shopping Malls: Focused on Chinese Consumers

Journal of Business Convergence ◽

10.31152/jb.2021.11.6.4.111 ◽

2021 ◽

Vol 6 (4) ◽

pp. 111-119

Author(s):

Chao Yang Li ◽

Yu Kyung Kim ◽

Jin Kai Xie

Keyword(s):

Service Quality ◽

Purchase Intention ◽

Online Shopping ◽

Shopping Malls ◽

Chinese Consumers ◽

Customer Trust

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A Study on Relationship between the Relationship Benefit, Customer Satisfaction and Loyalty of Internet Shopping Malls -Focused on Comparison between Specialized Shopping Mall and General Shopping Mall-

Management & Information Systems Review ◽

10.29214/damis.2013.32.4.007 ◽

2013 ◽

Vol 32 (4) ◽

pp. 155-187 ◽

Cited By ~ 1

Author(s):

김유경

Keyword(s):

Customer Satisfaction ◽

Shopping Mall ◽

Shopping Malls ◽

Internet Shopping ◽

Relationship Benefit ◽

The Relationship ◽

Customer Satisfaction And Loyalty

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A Study on the Effects of Consumption Emotion of the Users of Internet Shopping Malls on Customer Satisfaction and Customer Loyalty in China: Focused on the Moderating Effect of Service Quality

The Journal of International Trade & Commerce ◽

10.16980/jitc.11.3.201506.397 ◽

2015 ◽

Vol 11 (3) ◽

pp. 397-423

Author(s):

박병기 ◽

전상택

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Customer Loyalty ◽

Moderating Effect ◽

Shopping Malls ◽

Internet Shopping

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Effects of Customer Reviews on Purchase Intention of Condominium Products in Internet Shopping Malls

Journal of Distribution and Management Research ◽

10.17961/jdmr.14.3.201108.193 ◽

2011 ◽

Vol 14 (3) ◽

pp. 193-206

Author(s):

Heeseok Park

Keyword(s):

Purchase Intention ◽

Shopping Malls ◽

Internet Shopping ◽

Customer Reviews

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Factors affecting Purchase Intention on Internet Shopping Malls: Through a Conjoint Analysis considering the Distribution of Ratings

Korea Association of Business Education ◽

10.23839/kabe.2016.31.6.43 ◽

2016 ◽

Vol 31 (6) ◽

pp. 43-71

Author(s):

KwonSeok Ryu ◽

◽

Sungsu Kim ◽

Keyword(s):

Conjoint Analysis ◽

Purchase Intention ◽

Shopping Malls ◽

Internet Shopping ◽

Factors Affecting

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A Study of the Effect of Purchasing Factors on Customer Satisfaction and Repurchasing Intention of Chinese Residents in Korea Buying through Internet Shopping Malls

Journal of Distribution Science ◽

10.15722/jds.14.11.201611.139 ◽

2016 ◽

Vol 14 (11) ◽

pp. 139-147

Author(s):

김문홍

Keyword(s):

Customer Satisfaction ◽

Shopping Malls ◽

Internet Shopping

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