A Study on the Service Quality and Performance of Internet Shopping Mall in Japan

KOREA INTERNATIONAL COMMERCIAL REVIEW ◽

10.18104/kaic.26.2.201106.169 ◽

2011 ◽

Vol 26 (2) ◽

pp. 169-189

Author(s):

김영성 ◽

주혜영 ◽

ChoiSeokBeom

Keyword(s):

Service Quality ◽

Shopping Mall ◽

Internet Shopping ◽

And Performance

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The Effects of the Service Quality on the Customer Satisfaction and the Intention to Repurchase in Chinese Internet Shopping Mall

The Institute of Management and Economy Research ◽

10.32599/apjb.10.1.201903.105 ◽

2019 ◽

Vol 10 (1) ◽

pp. 105-116

Author(s):

Yu Meng Zhang ◽

Myoung-Soo Kim

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Shopping Mall ◽

Internet Shopping

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The Influence of the Service Quality on the Customer Satisfaction and Repurchase Intention in Chinese Internet Shopping Mall

The Journal of the Korean Institute of Information and Communication Engineering ◽

10.6109/jkiice.2014.18.4.957 ◽

2014 ◽

Vol 18 (4) ◽

pp. 957-964 ◽

Author(s):

Jia Yu Liu ◽

Min-Cheol Choi ◽

Han-Sik Song

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Shopping Mall ◽

Repurchase Intention ◽

Internet Shopping

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A Study on the Relationship among e-Service Quality, Perceived Value and e-Loyalty in the Korean Internet Shopping Mall: Focused the Chinese Shopping Experience in Korea

Journal of Korea Service Management Society ◽

10.15706/jksms.2016.17.3.004 ◽

2016 ◽

Vol 17 (3) ◽

pp. 67-88

Author(s):

Chen, Fang-Xin ◽

ChungKiHan

Keyword(s):

Service Quality ◽

Perceived Value ◽

Shopping Mall ◽

Internet Shopping ◽

Shopping Experience ◽

The Relationship

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A Study on the Effect of Service Quality Factors to Service Value, Customer Satisfaction and Customer Behavior in Internet Shopping Mall

Journal of Korea Service Management Society ◽

10.15706/jksms.2008.9.4.009 ◽

2008 ◽

Vol 9 (4) ◽

pp. 229-256

Author(s):

Jaehwan Kim

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Customer Behavior ◽

Shopping Mall ◽

Internet Shopping ◽

Quality Factors ◽

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Effects of Service Quality on Relationship Quality and Customer Retention in Internet Shopping Mall -Aimed at Chinese Customer-

The Journal of the Korea Contents Association ◽

10.5392/jkca.2013.13.11.856 ◽

2013 ◽

Vol 13 (11) ◽

pp. 856-865

Author(s):

Xin-Tian Li ◽

Peng Peng

Keyword(s):

Service Quality ◽

Relationship Quality ◽

Customer Retention ◽

Shopping Mall ◽

Internet Shopping

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A Study on the Internet Shopping Mall Status and Logistics Service Quality : Focused on Harbin in Heilongjiang Province

Journal of Shipping and Logistics ◽

10.37059/tjosal.2015.31.2.353 ◽

2015 ◽

Vol 31 (2) ◽

pp. 353-372

Author(s):

JongDeuk Kim ◽

Jangho kim

Keyword(s):

Service Quality ◽

Shopping Mall ◽

The Internet ◽

Heilongjiang Province ◽

Internet Shopping ◽

Logistics Service ◽

Logistics Service Quality

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A Study on the Effects of Service Quality Factors on Consumption Attitude and Profitability in Chinese Internet Shopping Mall: Focusing on the Moderating Effect of Positive Emotion

Journal of Distribution and Management Research ◽

10.17961/jdmr.21.5.201810.97 ◽

2018 ◽

Vol 21 (5) ◽

pp. 97-108

Author(s):

전상택 ◽

이수형 ◽

cho yeon joo

Keyword(s):

Service Quality ◽

Positive Emotion ◽

Moderating Effect ◽

Shopping Mall ◽

Internet Shopping ◽

Quality Factors

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Evaluation and Comparison of Logistics Service Quality of Korea, China and Japan Internet Shopping Mall by Multi-Group Confirmatory Factor Analysis

전자무역연구 ◽

10.17255/etr.10.2.201205.1 ◽

2012 ◽

Vol 10 (2) ◽

pp. 1-26 ◽

Author(s):

주혜영 ◽

ChoiSeokBeom

Keyword(s):

Factor Analysis ◽

Confirmatory Factor Analysis ◽

Service Quality ◽

Shopping Mall ◽

Internet Shopping ◽

Logistics Service ◽

Confirmatory Factor ◽

China And Japan ◽

Logistics Service Quality

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A Study on Purchase Motive and Performance to Internet Shopping Mall

Journal of Distribution and Management Research ◽

10.17961/jdmr.11.1.200803.97 ◽

2008 ◽

Vol 11 (1) ◽

pp. 97-120

Author(s):

류원우

Keyword(s):

Shopping Mall ◽

Internet Shopping ◽

And Performance

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The Effects of Logistics Service Quality of Internet Shopping Mall on Consumer Satisfaction and Repurchase Intention in China

KOREA INTERNATIONAL COMMERCIAL REVIEW ◽

10.18104/kaic.27.2.201206.133 ◽

2012 ◽

Vol 27 (2) ◽

pp. 133-153

Author(s):

김영성 ◽

ChoiSeokBeom

Keyword(s):

Service Quality ◽

Consumer Satisfaction ◽

Shopping Mall ◽

Repurchase Intention ◽

Internet Shopping ◽

Logistics Service ◽

Logistics Service Quality

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