The Impact of Career Growth Opportunity and Developmental Feedback on Organizational Citizenship Behavior Mediated by Organizational Commitment

2021 ◽  
Vol 34 (1) ◽  
pp. 237-261
Author(s):  
Jeong-Ho Jeon
2021 ◽  
Vol 19 (4) ◽  
pp. 97-109
Author(s):  
Bibi Zaheenah Chummun ◽  
Lizanani Nleya

Committed employees always demonstrate their organizational citizenship behavior by offering services beyond their leaders’ expectations. They achieve their goals under the leadership of executives with the capabilities to guide the organization to the future. This study examines the impact of strategic leadership capabilities on organizational citizenship behavior in companies offering mobile services in Zimbabwe. To collect data, a survey research method is employed using a 5-point Likert scale questionnaire. Ninety-four questionnaires were randomly distributed to employees of three mobile service providers and a sector regulator in Harare province, Zimbabwe. Eighty-seven questionnaires were completed and returned. Data analysis follows a multiple regression method using the IBM SPSS v27 software to test hypotheses. The study also employs the Sobel test to investigate the mediation effect of organizational commitment on organizational citizenship behavior. Regression model results show that strategic leadership capabilities have a significant effect on organizational citizenship behavior. They further have a statistically significant effect on organizational citizenship behavior through organizational commitment. The results suggest that strategic leaders in the mobile phone sector in Zimbabwe should develop and strengthen strategic leadership capabilities to drive the commitment of their employees to encourage the development of organizational citizenship behavior. Committed employees will offer their services beyond their call of duty.


2020 ◽  
Vol 1 (1) ◽  
pp. 028-041
Author(s):  
Eni Istikhomah Sholikhah ◽  
Septi Kurnia Prastiwi

The aim of this study was to determine the influence of servant leadership and organizational commitment on employee performance with Organizational Citizenship Behavior (OCB) as a mediating variable (case study of the Center for Social Rehabilitation Prof. Dr. Soeharso Surakarta). The population in this study were employees of civil servants BBRSBD Prof. Dr. Soeharso Surakarta. With a sample used as many as 100 respondent. The technique of taking sample used is saturated sampling, where all populations are sampled entirely. Data collection techniques by distributing questionnaires. Data analysis techniques using Structural Equation Modeling (SEM) with the help of Partial Least Square (PLS) version 3.0. The results of the study show that 1) there is no significant influence of leadership variables that serve organizational citizenship behavior; 2) There is a significant influence of organizational commitment variables on organizational citizenship behavior; 3) There is influence of leadership variables that serve employee performance; 4) There is no influence on organizational commitment variables on employee performance; 5) There is an influence of organizational citizenship behavior variables on employee performance.


2020 ◽  
Author(s):  
Eka Destika Sandakila ◽  
Aryana Satrya

Many of organization implement code of conduct as an explicit guidance to help employees knowing the standard of ethics from management“s viewpoints, with the aim to gain productivity achieving organization“s  goal. The purpose of this paper is  to examine the influence of ethics institutionalization on organizational citizenship behavior and to analyze the role of organizational commitment in mediating the impact of ethics institutionalization on organizational citizenship behavior with psychological empowerment as a moderator in one of State Institution in Indonesia. This research will use a quantitative approach with online survey method to 250 respondents which were determined by purposive sampling method. Respondents come from employees of XYZ State Institution who already work at the institution for minimum 2 years. Based on analysis from preliminary literature, it can be concluded that all variables used in this research are valid, reliable and having correlation with each others. This research is still on progress and result will be discussed further.   Keywords: Institutionalization of Ethics, Explicit Ethics Institutionalization, Implicit Ethics Institutionalization, Organizational Commitment, Psychological Empowerment, Organizational Citizenship Behavior


2020 ◽  
Vol 0 (6) ◽  
pp. 51-66
Author(s):  
Sadiq ◽  
◽  
Muhammad Salman Ahmad ◽  

The subject of research is organizational citizenship behavior (OCB) in the context of organizational commitment (OC) in public service institutions of Hefei city, China. Two research hypotheses have been proposed: “Organizational citizenship behavior has positive relationship with organizational commitment” and “Organizational commitment is a predictor of organizational citizenship behavior”. To find the relationship between organizational citizenship behavior and organizational commitment, this study adopted a relational approach. A validated questionnaire from previous studies was used to collect the data. A total of 234 people (78% response rate) working in different public service institutions responded to the survey. Correlation and regression were used to assess the impact and relationship between variables of this study. The regression and correlation results for this study showed that there is a very strong and significant relationship between the two variables (OCB and OC) in public service institutions of Hefei city. Thus, the results of this study clearly support the idea that policy makers in public service institutions should pay more attention to shaping organizational civic behavior by investing in organizational commitment.


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