All travel has associated health risks that need to be recognized not only by travellers, but also by tour operators and governments. In this context, the author considers some of the infections that have been contracted by package holiday tourists from the UK. With 15 million package holidays sold in the UK each year and increasing consumer concern about health risks, health is now a major factor in customer satisfaction. Media exposure and possible legal action when expectations are not met mean that the need to reduce the health risks associated with travel is crucial for the tourism industry as well as for travellers themselves. This paper sets out the main hazards and risks and examines what actions can and should be taken by tour operators, destination countries, and tourists. The author stresses the importance of ensuring a proper health infrastructure in the development of tourist areas; the need for operators to stipulate minimum hotel standards, backed up by regular auditing; the responsibility of tourists to ensure that they do not expose themselves to unnecessary risks; and the significance of surveillance systems in the control of travel-related diseases.
Pre- and post-trip perceptions: an insight into Chinese package holiday market to Australia
