The Effect of Downward Counterfactual Thinking on Organizational Citizenship Behavior: A Moderated Mediation Model of Positive Meaning in Work and Perceived Organizational Support

2016 ◽  
Vol 29 (2) ◽  
pp. 107-131
Author(s):  
Shin, Jaehyun ◽  
Young Woo Sohn ◽  
Suran Lee
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Counterfactual Thinking ◽  
Moderated Mediation ◽  
Citizenship Behavior ◽  
Mediation Model ◽  
Moderated Mediation Model ◽  
Meaning In Work ◽  
Positive Meaning

scholarly journals The effect of downward counterfactual thinking on organizational citizenship behavior

2016 ◽  
Vol 29 (2) ◽  
pp. 107-131
Author(s):  
Jaehyun Shin ◽  
Suran Lee ◽  
YoungWoo Sohn
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Counterfactual Thinking ◽  
Citizenship Behavior ◽  
Mediation Model ◽  
Moderated Mediation Model ◽  
Meaning In Work ◽  
Positive Meaning ◽  
Positive Experiences ◽  
Alternative Relationships

This study examined the effect of downward counterfactual thinking that imaging alternative relationships to the actual positive experiences with coworkers in the past on organizational citizenship behavior (OCB), through a moderated mediation model of positive meaning in work and perceived organizational support (POS). To address this mechanism, we conducted an experiment with 106 Korean employees, working in a variety of organizations, by assigning them to either counterfactual or factual conditions randomly. The results showed that participants who were in downward counterfactual thinking condition, manipulated to assume the alternative relationships to the actual positive experiences of helping other employees, evaluated more OCB than those who were in factual thinking condition. Positive meaning in work fully mediated the relationship between counterfactual reflection and OCB. There was also a significant interaction effect between positive meaning in work and POS on OCB. Specifically, positive meaning in work was more strongly associated with OCB as POS increased. Then, the result of examining the conditional indirect effect for a moderated mediation model showed that POS significantly moderated indirect path between positive meaning in work and OCB. Specifically, the mediating effect of positive meaning in work on OCB became stronger as POS increased. Limitations and further directions were discussed.

Organizational support on knowledge sharing: a moderated mediation model of job characteristics and organizational citizenship behavior

2019 ◽  
Vol 23 (4) ◽  
pp. 687-704 ◽  
Author(s):  
Seung-Hyun Han ◽  
Dong-Yeol Yoon ◽  
Boyung Suh ◽  
Beixi Li ◽  
Chungil Chae
Keyword(s):  
Knowledge Sharing ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Job Characteristics ◽  
Citizenship Behavior ◽  
Mediation Model ◽  
Content Type ◽  
Moderated Mediation Model ◽  
The Relationship

Purpose This paper aims to study the effects of perceived organizational support (POS) on employees’ knowledge sharing intention (KSI). More specifically, this study examined whether these effects are moderated by job characteristics (JCs) and are mediated by organizational citizenship behavior (OCB). Design/methodology/approach Data for 426 employees were collected via an online questionnaire from four IT companies in South Korea. Combined effects in the variable set were analyzed using conditional process analyses (Hayes, 2013). Findings The results indicate that POS positively affects OCB and KSI, and that JCs moderate the relationship between POS and OCB. Also, the relationship between POS and KSI is mediated by OCB, and the hypothesized moderated mediation model is confirmed. Originality/value This study is novel in empirically establishing how employees’ KSI is affected by POS as an integrative construct bringing together JCs and OCB. This paper intends to fill a methodological gap and nurture future research by adopting conditional process analyses assessing whether JCs moderate the relationship between POS and OCB and mediate the effects of OCB on KSI.

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