scholarly journals Privacy in a Digitized Workplace: Towards an Understanding of Employee Privacy Concerns

Author(s):  
Mena Teebken ◽  
Thomas Hess
Author(s):  
Regina Connolly ◽  
Cliona McParland

The many obvious benefits that accompany digital technology have been matched by some less welcome and more contentious impacts. One of these is the steady erosion of employee privacy. Whilst employee performance has frequently been the object of scrutiny, the increasing number of organizations that monitor employees through advanced digital technologies has added a dystopian edge to existing employee privacy concerns, particularly as many employees are unable to exercise choice in relation to use of these technologies. If unaddressed, their concerns have potential to impact the psychological contract between employee and employer, resulting in loss of employee trust, negative attitudes, and counterproductive work behaviors. This chapter outlines some of the emerging issues relating to use of employee monitoring technologies. It summarizes both management rationale for monitoring as well as employee privacy concerns and proposes an ethical framework that is useful for balancing these differing perspectives.


Biometrics ◽  
2017 ◽  
pp. 1522-1542
Author(s):  
Regina Connolly ◽  
Grace Kenny

Information privacy research historically focuses on exploring individuals' concerns in the transaction environment. However, the recent growth of technology-enabled workplace surveillance is raising many concerns over employees' privacy. Employee surveillance practices are becoming increasingly prevalent, ranging from monitoring internet and email activities to capturing employees' interactions with customers and employees' personal health and fitness data using wearable health devices. Individuals may understand that employers can monitor their activities, but may not the potential uses or the repercussions of such monitoring. Moreover, employees may not feel they have the ability to opt-out of this monitoring. This chapter explores the privacy and ethical issues surrounding emerging means of workplace surveillance. The chapter considers both employee and employer perspectives and poses many questions to consider when deciding when does legitimate monitoring become an invasion of employee privacy?


2016 ◽  
pp. 379-402 ◽  
Author(s):  
Scott Amyx

This chapter identifies concerns about, and the managerial implications of, data privacy issues related to wearables and the IoT; it also offers some enterprise solutions to the complex concerns arising from the aggregation of the massive amounts of data derived from wearables and IoT devices. Consumer and employee privacy concerns are elucidated, as are the problems facing managers as data management and security become an important part of business operations. The author provides insight into how companies are currently managing data as well as some issues related to data security and privacy. A number of suggestions for improving the approach to data protection and addressing concerns about privacy are included. This chapter also examines trending issues in the areas of data protection and the IoT, and contains thought-provoking discussion questions pertaining to business, wearables/IoT data, and privacy issues.


Author(s):  
Regina Connolly ◽  
Grace Kenny

Information privacy research historically focuses on exploring individuals' concerns in the transaction environment. However, the recent growth of technology-enabled workplace surveillance is raising many concerns over employees' privacy. Employee surveillance practices are becoming increasingly prevalent, ranging from monitoring internet and email activities to capturing employees' interactions with customers and employees' personal health and fitness data using wearable health devices. Individuals may understand that employers can monitor their activities, but may not the potential uses or the repercussions of such monitoring. Moreover, employees may not feel they have the ability to opt-out of this monitoring. This chapter explores the privacy and ethical issues surrounding emerging means of workplace surveillance. The chapter considers both employee and employer perspectives and poses many questions to consider when deciding when does legitimate monitoring become an invasion of employee privacy?


Author(s):  
Ordor Ngowari Rosette ◽  
Fatemeh Kazemeyni ◽  
Shaun Aghili ◽  
Sergey Butakov ◽  
Ron Ruhl

Big data, like most technological innovations, brings noticeable benefits as well potential risks. Dataveillance using big data is becoming another dimension in the increasing privacy concerns of the workforce. Such concerns emanate from the tension between the correct use of employee personal data and information privacy in big data within and outside the work environment. It has evolved as employees are becoming increasingly cognizant of the ways in which employers can use technologies to monitor social media activities, internet interactions, emails and other online activities outside the work environment. The objective of this research paper is to recommend a set of guidelines which will be mapped to COBIT 5 framework to help medium and large organizations balance the tension between the increasing potential of big data and employee dataveillance privacy concerns in workplaces.


Author(s):  
Scott Amyx

This chapter identifies concerns about, and the managerial implications of, data privacy issues related to wearables and the IoT; it also offers some enterprise solutions to the complex concerns arising from the aggregation of the massive amounts of data derived from wearables and IoT devices. Consumer and employee privacy concerns are elucidated, as are the problems facing managers as data management and security become an important part of business operations. The author provides insight into how companies are currently managing data as well as some issues related to data security and privacy. A number of suggestions for improving the approach to data protection and addressing concerns about privacy are included. This chapter also examines trending issues in the areas of data protection and the IoT, and contains thought-provoking discussion questions pertaining to business, wearables/IoT data, and privacy issues.


2017 ◽  
pp. 1863-1875
Author(s):  
Ordor Ngowari Rosette ◽  
Fatemeh Kazemeyni ◽  
Shaun Aghili ◽  
Sergey Butakov ◽  
Ron Ruhl

Big data, like most technological innovations, brings noticeable benefits as well potential risks. Dataveillance using big data is becoming another dimension in the increasing privacy concerns of the workforce. Such concerns emanate from the tension between the correct use of employee personal data and information privacy in big data within and outside the work environment. It has evolved as employees are becoming increasingly cognizant of the ways in which employers can use technologies to monitor social media activities, internet interactions, emails and other online activities outside the work environment. The objective of this research paper is to recommend a set of guidelines which will be mapped to COBIT 5 framework to help medium and large organizations balance the tension between the increasing potential of big data and employee dataveillance privacy concerns in workplaces.


Author(s):  
Ordor Ngowari Rosette ◽  
Fatemeh Kazemeyni ◽  
Shaun Aghili ◽  
Sergey Butakov ◽  
Ron Ruhl

Big data, like most technological innovations, brings noticeable benefits as well potential risks. Dataveillance using big data is becoming another dimension in the increasing privacy concerns of the workforce. Such concerns emanate from the tension between the correct use of employee personal data and information privacy in big data within and outside the work environment. It has evolved as employees are becoming increasingly cognizant of the ways in which employers can use technologies to monitor social media activities, internet interactions, emails and other online activities outside the work environment. The objective of this research paper is to recommend a set of guidelines which will be mapped to COBIT 5 framework to help medium and large organizations balance the tension between the increasing potential of big data and employee dataveillance privacy concerns in workplaces.


2019 ◽  
pp. 1765-1776
Author(s):  
Ordor Ngowari Rosette ◽  
Fatemeh Kazemeyni ◽  
Shaun Aghili ◽  
Sergey Butakov ◽  
Ron Ruhl

Big data, like most technological innovations, brings noticeable benefits as well potential risks. Dataveillance using big data is becoming another dimension in the increasing privacy concerns of the workforce. Such concerns emanate from the tension between the correct use of employee personal data and information privacy in big data within and outside the work environment. It has evolved as employees are becoming increasingly cognizant of the ways in which employers can use technologies to monitor social media activities, internet interactions, emails and other online activities outside the work environment. The objective of this research paper is to recommend a set of guidelines which will be mapped to COBIT 5 framework to help medium and large organizations balance the tension between the increasing potential of big data and employee dataveillance privacy concerns in workplaces.


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