Lessons Learned about Implementation and Continuation from a Nationwide Quality Improvement Program in Dutch Palliative Care

2019 ◽  
Author(s):  
Anke de Veer
Keyword(s):  
Palliative Care ◽  
Quality Improvement ◽  
Lessons Learned ◽  
Quality Improvement Program ◽  
Improvement Program

ONTARIO ECHOCARDIOGRAPHY QUALITY IMPROVEMENT PROGRAM: LESSONS LEARNED

2018 ◽  
Vol 34 (10) ◽  
pp. S168-S169
Author(s):  
K. Chan ◽  
H. Leong-Poi ◽  
Z. Sasson ◽  
R. Wald ◽  
K. Yared ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Lessons Learned ◽  
Quality Improvement Program ◽  
Improvement Program

scholarly journals Palliative care in the emergency department as seen by providers and users: a qualitative study

2019 ◽  
Vol 27 (1) ◽  
Author(s):  
Silvia Di Leo ◽  
Sara Alquati ◽  
Cristina Autelitano ◽  
Massimo Costantini ◽  
Gianfranco Martucci ◽  
...  
Keyword(s):  
Emergency Department ◽  
Palliative Care ◽  
Quality Improvement ◽  
Qualitative Study ◽  
Emergency Departments ◽  
Healthcare Professionals ◽  
Quality Improvement Program ◽  
Care Needs ◽  
Improvement Program ◽  
Palliative Care Needs

Abstract Background Much effort has been made to explore how patients with advanced chronic illness and their families experience care when they attend the Emergency Department, and many studies have investigated how healthcare professionals perceive Palliative Care provision in the Emergency Department. Various models exist, but nonetheless incorporating palliative care into the Emergency Department remains challenging. Considering both healthcare professionals’ and users’ perspective on problems encountered in delivering and receiving appropriate palliative care within this context may provide important insight into meaningful targets for improvements in quality of care. Accordingly, this study aims at exploring issues in delivering palliative care in the Emergency Department from the perspective of both providers and users, as part of a larger project on the development and implementation of a quality improvement program in Italian Emergency Departments. Methods A qualitative study involving focus group interviews with Emergency Department professionals and semi-structured interviews with patients with palliative care needs in the Emergency Department and their relatives was conducted. Both datasets were analyzed using Thematic Analysis. Results Twenty-one healthcare professionals, 6 patients and 5 relatives participated in this study. Five themes were identified: 1) shared priorities in Emergency Department among healthcare professionals and patients, 2) the information provided by healthcare professionals and that desired by relatives, 3) perception of environment and time, 4) limitations and barriers to the continuity of care, and 5) the contrasting interpretations of giving and receiving palliative care. Conclusions This study provides insights into targets for changes in Italian Emergency Departments. Room for improvement relates to training for healthcare professionals on palliative care, the development of a shared care pathway for patients with palliative care needs, and the optimization of Emergency Department environment. These targets will be the basis for the development of a quality improvement program in Italian Emergency Departments.

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