Environmental assessment and the application of an expert systems approach

1992 ◽  
Vol 63 (2) ◽  
pp. 123 ◽  
Author(s):  
P. J. Geraghty
1991 ◽  
Vol 7 (4) ◽  
pp. 461-469
Author(s):  
R. J. Brammer ◽  
T. N. Bryant ◽  
J. H. R. May

1999 ◽  
Author(s):  
Magdy Akladios ◽  
Dianne McMullin ◽  
Bhaskaran Gopalakrishnan ◽  
Cathie Bell ◽  
Michael Carr ◽  
...  

1990 ◽  
Vol 45 (8) ◽  
pp. 2661-2667 ◽  
Author(s):  
Shigeharu Kito ◽  
Tadashi Hattori ◽  
Yuichi Murakami

1987 ◽  
Vol 22 (3) ◽  
pp. 185-202
Author(s):  
J.P. Ignizio ◽  
K.W. Wiemann ◽  
W.J. Hughes

1987 ◽  
Vol 31 (7) ◽  
pp. 706-709
Author(s):  
D. C. Antonelli

Operator's Guides have traditionally been used for the communication of information. Some recent work by de Bachtin (1985) has shown that in certain programming applications, expert systems can be used to perform the same function with increased user satisfaction. The current study addresses an SNA network assistance application and compares a conventional hard copy user's manual to an expert system designed to convey similar information. The performance of eight naive assistance operators attempting to solve eight typical problem scenarios was evaluated. Each operator performed all tasks. Presentation order was counterbalanced. Measures included probability of successful solution and time of solution. Performance was superior using the expert systems approach for all measures.


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