A Comparison of Hardcopy and Expert System Presentation of Network Operator Assistance Guides

1987 ◽  
Vol 31 (7) ◽  
pp. 706-709
Author(s):  
D. C. Antonelli

Operator's Guides have traditionally been used for the communication of information. Some recent work by de Bachtin (1985) has shown that in certain programming applications, expert systems can be used to perform the same function with increased user satisfaction. The current study addresses an SNA network assistance application and compares a conventional hard copy user's manual to an expert system designed to convey similar information. The performance of eight naive assistance operators attempting to solve eight typical problem scenarios was evaluated. Each operator performed all tasks. Presentation order was counterbalanced. Measures included probability of successful solution and time of solution. Performance was superior using the expert systems approach for all measures.

1997 ◽  
Vol 4 (1) ◽  
pp. 8-36 ◽  
Author(s):  
Tor Guimaraes ◽  
Youngohc Yoon ◽  
Quinton O’Neal

As the widespread use and company dependency on Expert Systems increase, so does the need to assess their value and to ensure implementation success. This study identified and empirically tested eight major variables proposed in the literature as determinants of ES success, in this case measured in terms of user satisfaction. IBM's Corporate Manufacturing Expert Systems Project Center collected information from 69 project managers to support the study. The results clearly support the hypothesized relationships and suggest the need for ES project managers to pay special attention to these determinants of ES implementation success. ES success is directly related to the quality of developers and of the ES shells used, end-user characteristics and degree of user involvement in ES development, as each has been defined in this study. For exploratory purposes, the component items for each of these major variables were correlated with the components of user satisfaction. Based on the results, several recommendations are proposed for ES project managers to enhance the likelihood of project success, including: adding problem difficulty as a criterion for ES application selection; increasing ES developer training to improve their people skills, ability to model and to use a systems approach in solving business problems; shaping end-user attitudes and expectations regarding ES; improving the selection of domain experts; more thoroughly understanding the ES impact on end-user jobs; restricting the acquisition of ES shells based on a proposed set of criteria; and ensuring a proper match of ES development techniques and tools to the business problem at hand.


Author(s):  
Siti Nurhena ◽  
Nelly Astuti Hasibuan ◽  
Kurnia Ulfa

The diagnosis process is the first step to knowing a type of disease. This type of disease caused by mosquitoes is one of the major viruses (MAVY), dengue hemorrhagic fever (DHF) and malaria. Sometimes not everyone can find the virus that is carried by this mosquito, usually children who are susceptible to this virus because the immune system that has not been built perfectly is perfect. To know for sure which virus is infected by mosquitoes, it can diagnose by seeing symptoms perceived symptoms. Expert systems are one of the most used artificial intelligence techniques today because expert systems can act as consultations. In this case the authors make a system to start a diagnosis process with variable centered intelligent rule system (VCIRS) methods through perceived symptoms. With the facilities provided for users and administrators, allowing both users and administrators to use this system according to their individual needs. This expert system is made with the Microsoft Visual Basic 2008 programming language.Keywords: Expert System, Mayora Virus, Variable Centered Intelligent Rule System (VCIRS)The diagnosis process is the first step to knowing a type of disease. This type of disease caused by mosquitoes is one of the major viruses (MAVY), dengue hemorrhagic fever (DHF) and malaria. Sometimes not everyone can find the virus that is carried by this mosquito, usually children who are susceptible to this virus because the immune system that has not been built perfectly is perfect. To know for sure which virus is infected by mosquitoes, it can diagnose by seeing symptoms perceived symptoms.Expert systems are one of the most used artificial intelligence techniques today because expert systems can act as consultations. In this case the authors make a system to start a diagnosis process with variable centered intelligent rule system (VCIRS) methods through perceived symptoms.With the facilities provided for users and administrators, allowing both users and administrators to use this system according to their individual needs. This expert system is made with the Microsoft Visual Basic 2008 programming language.Keywords: Expert System, Mayora Virus, Variable Centered Intelligent Rule System (VCIRS)


2017 ◽  
Vol 3 (2) ◽  
pp. 108
Author(s):  
Dian Permata Sari

<p>Sistem pakar merupakan sistem yang mengadopsi pengetahuan manusia ke komputer yang dirancang untuk memodelkan kemampuan menyelesaikan masalah seperti layaknya seorang pakar. Dengan sistem pakar ini, orang awam pun dapat menyelesaikan masalahnya atau hanya sekedar mencari suatu informasi berkualitas yang sebenarnya hanya dapat diperoleh dengan bantuan para ahli di bidangnya. Salah satunya yaitu dibidang medis untuk mendiagnosapenyakit anak. Mengetahui gejala dari suatu penyakit secara dini dapat menjadi bantuan pertama yang dapat dilakukan para orang tua di rumah jika anak mereka terserang penyakit.Basis pengetahuan disusun sedemikian rupa kedalam database dengan beberapa tabel. Penarikan kesimpulan dalam sistem pakar ini menggunakan metode inferensi <em>forward chaining</em>. Sistem pakar akan memberikan pertanyaan-pertanyaan kepada user berupa gejala dari beberapa penyakit dan user akan menjawab pertanyaan tersebut. Hingga <em>user</em> akan mendapatkan solusi dari hasil pertanyaan tadi. </p><p><em><br /></em></p><p><em>Expert systems are systems that adopt human knowledge into computers designed to model the ability to resolve problems like an expert. Through thisexpert systems,commoner cansolvetheproblem orjustlookingfor a qualityinformationthat can onlybeobtainedwiththehelpofexperts in thefield. One ofthemis in the medical field to diagnosethe children's illness.Knowingthesymptomsofanillnessearly can bethefirstaidto parents if their children stricken withthedisease at home.</em><em>Knowledgebase is arranged into a highlystructureddatabasewithmultipletables. Inferences in this expert system uses forward chaining inference method. Expert systems will provide questions to the user in the form of the symptoms of some diseases and the user will answer that question. Until the user will get the solution of the question.</em></p>


2021 ◽  
Vol 13 (9) ◽  
pp. 4640
Author(s):  
Seung-Yeoun Choi ◽  
Sean-Hay Kim

New functions and requirements of high performance building (HPB) being added and several regulations and certification conditions being reinforced steadily make it harder for designers to decide HPB designs alone. Although many designers wish to rely on HPB consultants for advice, not all projects can afford consultants. We expect that, in the near future, computer aids such as design expert systems can help designers by providing the role of HPB consultants. The effectiveness and success or failure of the solution offered by the expert system must be affected by the quality, systemic structure, resilience, and applicability of expert knowledge. This study aims to set the problem definition and category required for existing HPB designs, and to find the knowledge acquisition and representation methods that are the most suitable to the design expert system based on the literature review. The HPB design literature from the past 10 years revealed that the greatest features of knowledge acquisition and representation are the increasing proportion of computer-based data analytics using machine learning algorithms, whereas rules, frames, and cognitive maps that are derived from heuristics are conventional representation formalisms of traditional expert systems. Moreover, data analytics are applied to not only literally raw data from observations and measurement, but also discrete processed data as the results of simulations or composite rules in order to derive latent rule, hidden pattern, and trends. Furthermore, there is a clear trend that designers prefer the method that decision support tools propose a solution directly as optimizer does. This is due to the lack of resources and time for designers to execute performance evaluation and analysis of alternatives by themselves, even if they have sufficient experience on the HPB. However, because the risk and responsibility for the final design should be taken by designers solely, they are afraid of convenient black box decision making provided by machines. If the process of using the primary knowledge in which frame to reach the solution and how the solution is derived are transparently open to the designers, the solution made by the design expert system will be able to obtain more trust from designers. This transparent decision support process would comply with the requirement specified in a recent design study that designers prefer flexible design environments that give more creative control and freedom over design options, when compared to an automated optimization approach.


1988 ◽  
Vol 21 (1) ◽  
pp. 5-9 ◽  
Author(s):  
E G McCluskey ◽  
S Thompson ◽  
D M G McSherry

Many engineering design problems require reference to standards or codes of practice to ensure that acceptable safety and performance criteria are met. Extracting relevant data from such documents can, however, be a problem for the unfamiliar user. The use of expert systems to guide the retrieval of information from standards and codes of practice is proposed as a means of alleviating this problem. Following a brief introduction to expert system techniques, a tool developed by the authors for building expert system guides to standards and codes of practice is described. The steps involved in encoding the knowledge contained in an arbitrarily chosen standard are illustrated. Finally, a typical consultation illustrates the use of the expert system guide to the standard.


1985 ◽  
Vol 29 (4) ◽  
pp. 367-371
Author(s):  
Christopher G. Koch

Expert systems applications for special environments impose special requirements on the user-system interface. A study was conducted to determine requirements and define a design concept for the interface for an expert system being developed to support corrective maintenance and troubleshooting of gas turbine electronic equipment and controls. The resulting design specifies a portable unit containing color flat panel video/graphics display, special function membrane keypad, miniature printer, and headset with voice input/output. Communication with the expert system is structured by multiple-window information presentation and voice-activated control functions.


Author(s):  
Denis Aleksandrovich Kiryanov

The subject of this research is the development of the architecture of expert system for distributed content aggregation system, the main purpose of which is the categorization of aggregated data. The author examines the advantages and disadvantages of expert systems, toolset for development of expert systems, classification of expert systems, as well as application of expert systems for categorization of data. Special attention is given to the description of architecture of the proposed expert system, which consists of spam filter, component for determination of the main category for each type of the processed content, and components for determination of subcategories, one of which is based on the domain rules, and the other uses the methods of machine learning methods and complements the first one. The conclusion is made that expert system can be effectively applied for solution of the problems of categorization of data in the content aggregation systems. The author establishes that hybrid solutions, which combine an approach based on the use of knowledge base and rules with implementation of neural networks allow reducing the cost of the expert system. The novelty of this research lies in the proposed architecture of the system, which is easily extensible and adaptable to workloads by scaling existing modules or adding new ones. The proposed module for spam detection leans on adapting the behavioral algorithm for detecting spam in emails; the proposed module for determination of the key categories of content uses two types of algorithms: fuzzy fingerprints and Twitter topic fuzzy fingerprints that was initially applied for categorization of messages in the social network Twitter. The module that determine subcategory based on the keywords functions in interaction with the thesaurus database. The latter classifier uses the reference vector algorithm for the final determination of subcategories.


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