Analysis, Critique, and Proposed Revision of Crew Resource Management for Cockpit Automation

2014 ◽  
pp. 179-206
Author(s):  
Ronald John Lofaro
Keyword(s):  
Decision Making ◽  
Resource Management ◽  
Decision Aid ◽  
Crew Resource Management ◽  
Performance Model ◽  
Air Transport ◽  
Civil Aviation ◽  
New Model ◽  
Advisory System ◽  
Automated Decision Making

It is well over 30 years since the first (then called) Cockpit Resource Management (CRM) training, now called crew resource management was introduced. It is a shibboleth, a sacred cow as it were, despite many issues, concerns, and changes over the years. Some 21 years ago, 1992, an Air Transport Association (ATA)/Federal Aviation Association (FAA)-Sponsored Workshop was convened in an attempt to deal with some specific CRM issues. Yet the issues and needs as articulated in that workshop, and some newer ones, remain. Thus, this chapter is 21 years overdue, leading to the questions: Why now and is it still relevant? As said, some needs, issues, and concerns remain. The relevancy is that both a critique of civil aviation CRM on many levels and a comparison with current USAF, USCG, and USN CRM are presented. The proposed skeletal template for the long-overdue revision of civil aviation CRM, the R-MPM is shown. Next, a new model for an intelligent cockpit automated decision aid/advisory system, Event Response Integrated Decision Advisories (ERICA), is shown. ERICA came about from 2009-2012 work in automated decision-making tools for the cockpit and the realization that the Revised Mission Performance Model (R-MPM) and ERICA were interrelated.

Analysis, Critique, and Proposed Revision of Crew Resource Management for Cockpit Automation

2016 ◽  
pp. 329-358
Author(s):  
Ronald John Lofaro
Keyword(s):  
Decision Making ◽  
Resource Management ◽  
Decision Aid ◽  
Crew Resource Management ◽  
Performance Model ◽  
Air Transport ◽  
Civil Aviation ◽  
New Model ◽  
Advisory System ◽  
Automated Decision Making

It is well over 30 years since the first (then called) Cockpit Resource Management (CRM) training, now called crew resource management was introduced. It is a shibboleth, a sacred cow as it were, despite many issues, concerns, and changes over the years. Some 21 years ago, 1992, an Air Transport Association (ATA)/Federal Aviation Association (FAA)-Sponsored Workshop was convened in an attempt to deal with some specific CRM issues. Yet the issues and needs as articulated in that workshop, and some newer ones, remain. Thus, this chapter is 21 years overdue, leading to the questions: Why now and is it still relevant? As said, some needs, issues, and concerns remain. The relevancy is that both a critique of civil aviation CRM on many levels and a comparison with current USAF, USCG, and USN CRM are presented. The proposed skeletal template for the long-overdue revision of civil aviation CRM, the R-MPM is shown. Next, a new model for an intelligent cockpit automated decision aid/advisory system, Event Response Integrated Decision Advisories (ERICA), is shown. ERICA came about from 2009-2012 work in automated decision-making tools for the cockpit and the realization that the Revised Mission Performance Model (R-MPM) and ERICA were interrelated.

Critique and Proposed Revision of Crew Resource Management (CRM)

2012 ◽  
Vol 5 (2) ◽  
pp. 46-72
Author(s):  
Ronald John Lofaro ◽  
Kevin M. Smith
Keyword(s):  
Resource Management ◽  
Crew Resource Management ◽  
Air Transport ◽  
Civil Aviation

It is well over 30 years since the first (then called) cockpit resource management (CRM) training, now called crew resource management was introduced. It is a shibboleth, a sacred cow as it were, despite many issues, concerns, and changes over the years. Some 20 years ago, 1992, an Air Transport Association (ATA)/Federal Aviation Association (FAA)-sponsored Workshop was convened in an attempt to deal with some specific CRM issues. Yet the issues and needs as articulated in Workshop, and some newer ones, remain. Thus, this Chapter is 20 years overdue, leading to the questions: why now and is it still relevant? Why now? As said, some needs, issues, concerns remain. The relevancy is that we present both a critique of civil aviation CRM on many levels and a look/comparison with current USAF, USCG, and USN CRM. The authors include a proposed skeleton/template for a long-overdue revision of civil aviation CRM.

Integrating Safety and Crew Resource Management (CRM) Aspects in the Recurrent Training of Cabin Crew Members

2011 ◽  
Vol 1 (1) ◽  
pp. 45-51 ◽  
Author(s):  
Sandrina Ritzmann ◽  
Annette Kluge ◽  
Vera Hagemann ◽  
Margot Tanner
Keyword(s):  
Resource Management ◽  
Integrated Design ◽  
Crew Resource Management ◽  
Training Module ◽  
Cabin Crew ◽  
Training Cycle ◽  
Aviation Training ◽  
Training Format ◽  
Instructional Design Principles ◽  
Practical Instruction

Recurrent training of cabin crew should include theoretical and practical instruction on safety as well as crew resource management (CRM) issues. The endeavors of Swiss International Air Lines Ltd. and Swiss Aviation Training Ltd. to integrate CRM and safety aspects into a single training module were evaluated. The objective of the integration was to make CRM more tangible and ease acquisition of competencies and transfer of CRM training content to practice by showing its relevance in relation to safety tasks. It was of interest whether the integrated design would be mirrored in a more favorable perception by the trainees as measured with a questionnaire. Participants reacted more positively to the integrated training than to stand-alone CRM training, although the integrated training was judged as being slightly more difficult and less oriented toward instructional design principles. In a range of forced-choice questions, the majority of participants opted for an integrated training format because it was seen as livelier and more interesting and also more practically relevant. For the forthcoming training cycle, a better alignment of training with instructional principles and an even higher degree of training integration by using simulator scenarios are striven for.

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