Multichannel Service Delivery Architecture

Author(s):  
Randall E. Duran ◽  
Anh Duc Do

System architectures that deliver real-time services to customers must be flexible, scalable, and support a wide range of communication channels. This chapter presents an architecture that was designed to support multiple delivery channels and was successfully used to implement mobile banking services. The considerations behind the design and the approach used to deliver SMS-based mobile services using service-oriented architecture principles are reviewed and some of the practical challenges that were encountered with the implementation are explored. The ability for this solution architecture to support other real-time service channels is also examined.

2009 ◽  
Vol 5 (3) ◽  
pp. 267-277 ◽  
Author(s):  
T. Cucinotta ◽  
A. Mancina ◽  
G.F. Anastasi ◽  
G. Lipari ◽  
L. Mangeruca ◽  
...  

2012 ◽  
Vol 92 (4) ◽  
pp. 63-78
Author(s):  
Dubravka Sladic ◽  
Milan Vrtunski ◽  
Ivan Alargic ◽  
Aleksandra Ristic ◽  
Dusan Petrovacki

The paper presents the implementation of geoportal for landslide monitoring which which includes two subsystems: a system for acquisition, storage and distribution of data on landslides and real time alert system. System for acquisition, storage and distribution of data on landslides include raster and vector spatial data on landslides affected areas, as well as metadata. Alert system in real time is associated with a sensor for detecting displacement, which performs constant measurements and signals in case of exceeding the reference value. The system was developed in accordance with the standards in the field of GIS: ISO 19100 series of standards and OpenGIS Consortium and is based on service-oriented architecture and principles of spatial data infrastructures.


Author(s):  
Bhuvan Unhelkar ◽  
Abbass Ghanbary ◽  
Houman Younessi

This chapter discusses the role of information system architectures in Collaborate Business Process Engineering (CBPE). Thus, in this chapter, there is an extension of the discussion on Service-oriented Architecture (SOA) from chapters 2 and 4, and its importance and relevance to CBPE. The SOA based architecture is extended and applied in a collaborative business environment. The technical platform of Service Oriented Architecture (SOA) provides an ideal mechanism to start building collaborative business processes, as it facilitates technical collaboration of different environments - as discussed in this chapter.


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