Life After a Disastrous Electronic Medical Record Implementation

Author(s):  
K. A. Wagner

This case describes how a majority of users of an Electronic Medical Record (EMR) at a family medicine clinic located in a small city in the western United States are currently quite dissatisfied with the system. The practice experienced a disastrous implementation of the EMR in 1994 and has not recovered.

Author(s):  
Karen A. Wagner ◽  
Frances Wickham Lee ◽  
Andrea W. White

The majority of users of an electronic medical record (EMR) at a family medicine clinic located in a small city in the western United States are currently quite dissatisfied with the system. The practice experienced a disastrous implementation of the EMR in 1994 and has not recovered. Although the level of dissatisfaction varies among the practice employees, several influential physicians are pushing to pull the plug and start over with a brand new system. The authors of this case studied this practice during a more comprehensive qualitative study of the impact of an EMR system on primary care. The practices negative experience was particularly noteworthy, because the other four practices in the larger study were satisfied with the EMR system. As with most system failures, there are multiple organizational and other factors that have contributed to the frustrations and dissatisfactions with the use of EMR within this practice.


Author(s):  
Karen A. Wager ◽  
Frances Wickham Lee ◽  
Andrea W. White

The majority of users of an Electronic Medical Record (EMR) at a family medicine clinic located in a small city in the western United States are currently quite dissatisfied with the system. The practice experienced a disastrous implementation of the EMR in 1994 and has not recovered. Although the level of dissatisfaction varies among the practice employees, several influential physicians are pushing to “pull the plug” and start over with a brand new system. The authors of this case studied this practice during a more comprehensive qualitative study of the impact of an EMR system on primary care. The practice’s negative experience was particularly noteworthy, because the other four practices in the larger study were satisfied with the EMR system. As with most system failures, there are multiple organizational and other factors that have contributed to the frustrations and dissatisfactions with the use of EMR within this practice.


2020 ◽  
Vol 222 (1) ◽  
pp. S675-S676
Author(s):  
C. Andrew Combs ◽  
Thomas Lee ◽  
Brian Iriye ◽  
Manijeh Kamyar ◽  
Tim Heinle

2018 ◽  
Vol 8 (4) ◽  
pp. 358-360
Author(s):  
Bilaal S Ahmed ◽  
Michael J Beck ◽  
Gregory Williamson ◽  
Jessica E Ericson ◽  
Parvathi Kumar

Abstract Approximately 20% of the nationally reported tetanus infections in children aged 0 to 14 years that occurred in the United States between 2005 and 2015 were treated at Penn State Children’s Hospital. With an electronic medical record search, we identified 5 cases of pediatric tetanus; 100% of these cases occurred in unimmunized children. Their median length of stay was 10 days, and the costs were significant.


2017 ◽  
Vol 225 (4) ◽  
pp. S175-S176
Author(s):  
Edward S. Shipper ◽  
Rebecca L. Hoffman ◽  
Katherine Wood ◽  
Nicolas J. Mouawad ◽  
Mariam F. Eskander ◽  
...  

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