An Empirical Note on Health Information Digital Divide

Author(s):  
Ajeya Jha ◽  
Jaya Rani Pandey

Availability of healthcare information on internet has made it possible for patients or their relatives to search for such information. This study was undertaken to find answers to such questions. In all 754 respondents participated in the survey. The variables selected from literature survey and exploratory study are Health Information Digital Divide, Income, Having E-mail id, access to internet, geographical location, Education, family-type, age and gender. As the data is categorical the significance of difference has been calculated using Chi-square test. Later discriminant analysis was conducted to predict patients who make online health information search and the ones who do not. The result show that Income, Having E-mail id, access to internet, geographical location, Education and gender are significant factors that determine the propensity of people for online healthcare search. Age and family-type, however, were found to have no impact on such a behavior. Using discriminant analysis 94.5 percent patients who make online health information search could be correctly predicted.

Author(s):  
Ajeya Jha ◽  
Jaya Rani Pandey

Availability of healthcare information on internet has made it possible for patients or their relatives to search for such information. This study was undertaken to find answers to such questions. In all 754 respondents participated in the survey. The variables selected from literature survey and exploratory study are Health Information Digital Divide, Income, Having E-mail id, access to internet, geographical location, Education, family-type, age and gender. As the data is categorical the significance of difference has been calculated using Chi-square test. Later discriminant analysis was conducted to predict patients who make online health information search and the ones who do not. The result show that Income, Having E-mail id, access to internet, geographical location, Education and gender are significant factors that determine the propensity of people for online healthcare search. Age and family-type, however, were found to have no impact on such a behavior. Using discriminant analysis 94.5 percent patients who make online health information search could be correctly predicted.


Author(s):  
Jaya Rani ◽  
Ajeya Jha ◽  
Jitendra Kumar ◽  
Samrat Kumar Mukherjee ◽  
Saibal Kumar Saha

Availability of healthcare information on the Internet has made it possible for patients or their relatives to search for such information. Considering the delicate nature of such information as well as its great need felt by the society, it is important to know who are these people who actively search for online healthcare information and also those who are unable to do so. In all, 754 respondents participated in the survey. The variables selected from literature survey and exploratory study are Health Information Digital Divide, Income, Having E-mail id, access to Internet, geographical location, Education, family-type, age, and gender. As the data is categorical, the significance of difference has been calculated using Chi-square test. Later discriminant analysis was conducted to predict patients who make online health information searches and the ones who do not. Using discriminant analysis, 94.5 percent of patients who make online health information searches could be correctly predicted. Prediction is 99.7% for the patients who do not indulge in online health information search.


2021 ◽  
Author(s):  
Yijing Chen ◽  
Hanming Lin ◽  
Jin Zhang ◽  
Yiming Zhao

BACKGROUND Online health information retrieval has been a top choice for acquiring health information and knowledge by millions worldwide. OBJECTIVE This study aims to investigate consumers’ modification of retrieval platform switch paths across health-related search tasks and learning via such a change. METHODS A lab user experiment was designed to obtain data on consumers’ health information search behavior. Participants accomplished health-related information search tasks. Screen movements were recorded by EV screen-recording software. The participants underwent in-depth interviews immediately after finishing the tasks. Screen recordings and interview data were both coded and analyzed. RESULTS Three types of learning, including the similar transfer learning, optimizing learning, and SERP-guided learning were identified based on five change patterns of retrieval platform switch paths adopted by health information consumers from task 1 to task 2. Health information consumers’ retrieval platform switch based on information usefulness evaluation. And they accessed different amounts and types of health knowledge from different retrieval platforms. CONCLUSIONS The results suggest that health information consumers exhibit learning both through retrieval platform switching and the knowledge they consume during the search process. This facilitates the assessment of a certain retrieval platform’s usefulness by measuring the amount and types of health knowledge in each search result. This study also contributes to the enhancement of consumers’ health information retrieval abilities, and to helping optimize health information retrieval platforms by increasing their exposure to consumers and increasing the matching degree between knowledge types and consumer needs.


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