Real Time Business Process Management with the Help of a Smart Distribution Process Control

1997 ◽  
Author(s):  
Parviz Daneshgari ◽  
Marvin Wilson
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaohui Zhao ◽  
Sira Yongchareon ◽  
Nam-Wook Cho

PurposeThe purpose of this research is to explore the ways of integrating situational awareness into business process management for the purpose of realising hyper automated business processes. Such business processes will help improve their customer experiences, enhance the reliability of service delivery and lower the operational cost for a more competitive and sustainable business.Design/methodology/approachOntology has been deployed to establish the context modelling method, and the event handling mechanisms are developed on the basis of event calculus. An approach on performance of the proposed approach has been evaluation by checking the cost savings from the simulation of a large number of business processes.FindingsIn this research, the authors have formalised the context presentation for a business process with a focus on rules and entities to support context perception; proposed a system architecture to illustrate the structure and constitution of a supporting system for intelligent and situation aware business process management; developed real-time event elicitation and interpretation mechanisms to operationalise the perception of contextual dynamics and real-time responses; and evaluated the applicability of the proposed approaches and the performance improvement to business processes.Originality/valueThis paper presents a framework covering process context modelling, system architecture and real-time event handling mechanisms to support situational awareness of business processes. The reported research is based on our previous work on radio frequency identification-enabled applications and context-aware business process management with substantial extension to process context modelling and process simulation.


2018 ◽  
Vol 4 ◽  
pp. 29-35 ◽  
Author(s):  
Viktor Levykin ◽  
Oksana Chala

The problem of constructing and using the knowledge representation in the process control system is studied. It is shown that when implementing knowledge-intensive business process management, it is necessary to use automated construction and expansion knowledge base to support decision-making in accordance with the current state of the context for the implementation of business process actions. The state of the context is specified as a set of weighted logical facts, the arguments of which are the values of the attributes of the events of the business process log. The sequence of the process implementation at each moment of time is displayed in the form of a probabilistic distribution of the possible rules of executing the actions of the business process in this context. The method of automated construction and updating of the knowledge base of the information system of process control is proposed. The method includes the stages of forming knowledge representation templates, constructing context descriptions, logical facts, constructing rules, and calculating the probability distribution for rules. The method creates opportunities to support decision-making on the management of the business process in the event of a discrepancy between the current implementation of the business process and its model.


2013 ◽  
pp. 25-30
Author(s):  
Arkadiusz Jurczuk

W artykule przedstawiono istotę i zasady oceny dojrzałości procesowej przedsiębiorstw oraz rolę modeli dojrzałości w podnoszeniu efektywności organizacji w kontekście paradygmatu Business Process Management. Zasadniczym celem poznawczym artykułu jest określenie zasad oceny dojrzałości według modelu CMMI oraz prezentacja nakładów i efektów wynikających z wdrożenia tego modelu. Wskazano także czynniki determinujące sukces wdrożenia modeli dojrzałości w praktyce biznesowej. (abstrakt oryginalny)


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