Case Study—The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services

2018 ◽  
pp. 96-98 ◽  
Author(s):  
Sunggeun (Ethan) Park
2020 ◽  
Vol 50 (8) ◽  
pp. 880-897
Author(s):  
Sunggeun (Ethan) Park

This study extends the representative bureaucracy literature by theorizing and empirically testing how staff sharing lived experience with service users can serve as user representatives in service provision processes (i.e., the peer coproduction mechanism). Using survey data from a representative sample of substance use disorder treatment clinics in the United States, we explore factors associated with descriptive representation (the presence of staff with firsthand experience of a substance use disorder in both frontline treatment and senior positions) and directors’ perceptions of recovering staff’s potential to serve as user representatives in individual care and organizational decision-making processes. Recovering staff accounted for a third of the field’s workforce, but the majority of the clinics did not employ them in senior staff positions. Regression results suggest that organizational leaders’ recognition of recovering staff’s unique representation capacities may facilitate greater descriptive representation and grant meaningful organizational decision-making authority to recovering staff. Multiple research and practice implications are discussed.


2017 ◽  
Vol 27 (6) ◽  
pp. 639-645 ◽  
Author(s):  
Christine Timko ◽  
Katherine J. Hoggatt ◽  
Frances M. Wu ◽  
Amanda Tjemsland ◽  
Michael Cucciare ◽  
...  

Author(s):  
Samantha Arsenault

Changing how addiction treatment is paid for is critical to improving the quality of these services and increasing patient access to more effective care. Currently, several aspects of the payment system for substance use disorder treatment services perpetuate outdated care models through perverse incentives that hinder adoption of best practices—for example, fee-for-service payments that incentivize high-intensity acute treatment episodes rather than chronic disease management. These payment practices are undergoing scrutiny and many changes have already begun to transform treatment policies. Recognizing a turning point for the engagement of third-party payers and an impetus for progressive payment reform, Shatterproof, a national nonprofit organization, partnered with health insurers to advance the substance use disorder treatment system in the United States and developed eight principles of care. This chapter describes this work and changes to payment models to better support patient needs, community and public health, and the interests of private insurers and health care providers.


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