scholarly journals Card sorting e teste de performance: Técnicas para compreender e avaliar o entendimento da informação pelo usuário | Card Sorting and Performance Testing: Techniques to Understand and evaluate the user's understanding of the information

2019 ◽  
Vol 16 (1) ◽  
pp. 129-142
Author(s):  
Anny Caroline Castelo Branco Martins ◽  
Franciane Da Silva Falcão

O propósito deste estudo é destacar as vantagens da utilização das técnicas de card sorting e teste de performance para a construção da informação em produtos, sejam eles físicos ou digitais. O artigo relata um estudo de caso desenvolvido dentro da Universidade Federal do Amazonas (UFAM) com a criação do módulo de monitoria no sistema ecampus. Foi desenvolvido utilizando a metodologia projeto E (MEURER e SZABLUK, 2012) dividido em 4 etapas: (1) estratégia, (2) escopo, estrutura e esqueleto, (3) estética e (4) execução. Como resultado da aplicação das técnicas de card sorting e teste de performance pode-se compreender o raciocínio do usuário, identificar sua compreensão dos rótulos e avaliar seu entendimento da informação. Ao final, obteve-se uma interface que comunica efetivamente com seus usuários, de forma eficaz, eficiente e satisfatória.*****The goal of this paper is to highlight the benefits of applying card sorting techniques and performance testing for improve digital products. A case study was developed at the Federal University of Amazonas (UFAM) with the creation of the monitoring module in the campus system, aka ecampus. This study was directed with support of the project E methodology (MEURER and SZABLUK, 2012), that was divided in four steps: (1) strategy, (2) scope, structure and skeleton, (3) aesthetics and (4) execution. As result we had a better understanding about the needs of users utilizing classification and labeling. This information allowed us to create a better user experience: a interface that communicates with effectiveness, efficiency and satisfaction.

2019 ◽  
Vol 19 (4) ◽  
pp. 403-414
Author(s):  
Abigail Shabtay ◽  
Mindy R. Carter ◽  
Hala Mreiwed

PurposeThe purpose of this paper is to explore a case study of a group of preservice teachers that took part in a playbuilding process as part of a drama education course at a Canadian University. The paper focusses on ten preservice teachers’ creation in original theatrical production,The Teacher Diaries: a collage of stories based on the preservice teachers’ lived experiences as teacher candidates. Through a discussion of the playbuilding process, the techniques used, and an analysis of three scenes, this paper addresses the question: How can playbuilding and performance help preservice teachers “become pedagogical”?Design/methodology/approachThe paper focusses on ten preservice teachers’ creation in original theatrical production,The Teacher Diaries: a collage of stories based on the preservice teachers’ lived experiences as teacher candidates. Through a discussion of the playbuilding process, the techniques used, and an analysis of three scenes, this paper addresses the question: How can playbuilding and performance help preservice teachers “become pedagogical”?FindingsThe primary understanding that emerged from this research was how playbuilding can be used as a holistic participatory research method in which participants conduct research, analyse, thematise, implement and disseminate data throughout the creative process.Research limitations/implicationsAs researchers of this playbuilding process, the authors have come to realise that when using playbuilding as a method for research and arts creation there is an overlapping of understanding and analysis of the research findings that is a continual part of the research process. Rather than simply collecting data, analysing it and drawing conclusions from the previously identified data, the whole process becomes a research experience. As seen above, participants were continually coming up with insights throughout the process that informed the creation, growth and change of their scenes so that they could create a final product.Practical implicationsDrawing on a case study of ten preservice teachers, and their original performance pieceThe Teacher Diaries, this paper set out to determine how the playbuilding process can be used to help preservice teachers develop pedagogically. Several scholars have already noted that creating collaborative theatre is a reflective, inquiry-based process (Belliveau, 2006; Cahill, 2006; Carteret al., 2011; Conrad, 2004; Goldstein, 2008), and that the creation and performance of live theatre allows participants to interact with audiences in ways that written material cannot (Norris, 2000, 2008).Social implicationsThroughout the playbuilding process, the preservice teachers engaged in storytelling, improvisation, reflection and dialogue. Working collaboratively, the preservice teachers were able to identify similarities in their experiences and develop a supportive community where they could share stories and resources (see Mreiwedet al., 2017 for more discussion of community development through drama).Originality/valueBecause of this, the members of Team Awesome were inspired to create a pamphlet (including tips and links to government and other online resources) to share with their peers following the performance. While this was simply one case study, the results of this study indicate that the playbuilding process has great potential for use in helping educators “become pedagogical” through collaboration, reflection, articulation of needs, community-building and the sharing of resources in preservice teacher education.


Author(s):  
Gerardo Canfora ◽  
Francesco Mercaldo ◽  
Corrado Aaron Visaggio ◽  
Mauro DAngelo ◽  
Antonio Furno ◽  
...  

Author(s):  
Jonathan Pemberton ◽  
George Stonehouse

Knowledge focused organizations are knowledge-centric, a term that embodies the creation and management of knowledge but embedded as an integral element of an organization’s strategy and performance. By devising an organizational characteristics matrix, this chapter identifies a number of essential and desirable features that comprise a knowledge-centric business. The matrix is then applied to a case study company, Black and Decker, and more specifically its European Design Center, to examine the extent to which the organization can be viewed as knowledge-centric. While the use of this first-iteration matrix is a useful mechanism for gauging knowledge-centricity, the chapter concludes with a critique of its potential limitations, with suggestions as to how it might be refined further to give a more illuminating assessment of an organization’s knowledge capabilities.


2019 ◽  
Vol 22 (2) ◽  
Author(s):  
Adrià Fernández-Luna ◽  
Mario Pérez-Montoro ◽  
Javier Guallar

Se propone la utilización de metodologías propias de la disciplina de la Arquitectura de la información para mejorar el acceso a los contenidos de los repositorios universitarios o institucionales. Se ha observado que en la mayoría (80%) de los repositorios universitarios se utiliza una implementación por defecto del software DSpace. El hecho de no adecuar la arquitectura del repositorio a las necesidades de la universidad y sus usuarios puede generar una mala experiencia de usuario llegando a generar búsquedas insatisfactorias en una de cada tres interacciones. Este obstáculo en la recuperación de documentos puede evolucionar en una falta de visibilidad de la producción científica de la institución. Por ello se hace una propuesta metodológica para mejorar la arquitectura de los repositorios basada en las técnicas de User Persona y de Card Sorting empleando herramientas gratuitas como Google Forms, y se aplica la metodología a un estudio de caso: el Dipòsit Digital de la UB. The article proposes the use of methodologies of the discipline of Information Architecture to improve access to the contents of institutional repositories. It has been observed that in the majority (80%) of the university repositories a default implementation of the DSpace software is used. The fact of not adapting the architecture of the repository to the needs of the university and its users can generate a bad user experience, generating unsatisfactory searches in one of every three interactions. This obstacle in the recovery of documents can evolve in a lack of visibility of the scientific production of the institution. Therefore, a methodological proposal is made to improve the architecture of the repositories based on the techniques of User Persona and Card Sorting using free tools such as Google Forms, and this methodology is applied to a case study: Dipòsit Digital of the UB.


2020 ◽  
Vol 12 (15) ◽  
pp. 6228
Author(s):  
Erik Aranburu ◽  
Ganix Lasa ◽  
Jon Kepa Gerrikagoitia ◽  
Maitane Mazmela

In the absence of user experience evaluation tools for industrial human–machine interfaces (HMI), a specific tool called eXperience Capturer (XC) has been created. It is a multi-method user-centred tool that evaluates the pragmatic and experiential aspects of employees’ interaction with industrial HMIs during the three phases of experience. In this article, a case study is shown where the XC tool is used in an industrial HMI design process. The results show that evaluation using the XC tool facilitates the creation of a new design that improves the experience of employees during interaction, increasing their autonomy, competence, closeness to the system, safety and stimulation.


2020 ◽  
Vol 31 ◽  
pp. 101464 ◽  
Author(s):  
Muhyiddine Jradi ◽  
Na Liu ◽  
Krzysztof Arendt ◽  
Claudio Giovanni Mattera

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