scholarly journals Determining and Prioritizing Factors Affecting to Increase Customers Attraction of Medical Tourism from the Perspective of Arabic Countries (Case Study: Iran-Mashhad Razavi Hospital)

Author(s):  
Farhad Saadatnia ◽  
Mohammad Reza Mehregan
2019 ◽  
Vol 21 (4) ◽  
pp. 465-475
Author(s):  
M. Said Yıldız ◽  
M. Mahmud Khan

The main purpose of this study is to identify the aspects that are considered relatively more important by medical tourists from the Arab world as well as Turkish healthcare providers’ ability to perform these tasks and functions well. Additionally, patients from the Arab world were asked for their reasons for seeking care abroad and the factors affecting their choice of destination (Turkey). Each of the parameters’ importance–performance scores that were collected from medical tourists through a structured questionnaire were analysed by their positions on the importance–performance analysis (IPA) graph. The IPA demonstrated that eight out of 17 aspects of medical services were considered very important by patients and were delivered with high degree of performance by a facility. Seven of the parameters were in ‘low priority—Quadrant 3’, which means that providers performed relatively poorly in these areas and patients did not consider these as important as well. Only one of the parameters was in low importance–high performance area and one other was in high importance–low performance area. The attributes of medical tourism patients found by the analysis may help Turkish healthcare providers to identify the aspects that should be strengthened to improve customer satisfaction.


2011 ◽  
Vol 1 (5) ◽  
pp. 93-94
Author(s):  
Eng. Nasr Ahmad Eng. Nasr Ahmad ◽  
◽  
Dr. Mihai Iliescu
Keyword(s):  

Author(s):  
Tue Nguyen Dang

This research examines the factors affecting the financial literacy of Vietnamese adults. Using a sample of 266 observations of adults in 2 big cities in Vietnam (Hanoi and Vinh in Nghe An Province), the author evaluates the literacy level of adults in these urban areas. The financial literacy of the interviewed people is low. The multiple regression results show that lower financial literacy levels associate with higher age and married status and higher financial literacy levels associate with higher education, more family members, the person making financial decisions and the person attending a useful financial course. This research also explores the association between financial literacy and financial behaviors of individuals employing logistic models. It is found that higher financial literacy associates with less probability of overspending and higher probability of saving money and careful spending. Higher financial literacy is also found to associate with higher probability of opening a savings account and making various investments. 


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