scholarly journals Covid 19 and Education” The Untold Story of the Barriers to Technology Adoption From A Tertiary Viewpoint

2021 ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carlos Flavián ◽  
Alfredo Pérez-Rueda ◽  
Daniel Belanche ◽  
Luis V. Casaló

PurposeThe automation of services is rapidly growing, led by sectors such as banking and financial investment. The growing number of investments managed by artificial intelligence (AI) suggests that this technology-based service will become increasingly popular. This study examines how customers' technology readiness and service awareness affect their intention to use analytical AI investment services.Design/methodology/approachThe automation of services is rapidly growing, led by sectors such as banking and financial investment. The growing number of investments managed by AI suggests that this technology-based service will become increasingly popular. This study examines how customers' technology readiness and service awareness affect their intention to use analytical AI investment services.FindingsThe results indicated that customers' technological optimism increases, and insecurity decreases, their intention to use robo-advisors. Surprisingly, feelings of technological discomfort positively influenced robo-advisor adoption. This interesting finding challenges previous insights into technology adoption and value co-creation as analytical AI puts customers into a very passive role and reduces barriers to technology adoption. The research also analyzes how consumers become aware of robo-advisors, and how this influences their acceptance.Originality/valueThis is the first study to analyze the role of customers' technology readiness in the adoption of analytical AI. The authors link the findings to previous technology adoption and automated services' literature and provide specific managerial implications and avenues for further research.


2020 ◽  
Vol 12 (10) ◽  
pp. 166
Author(s):  
Louis Edward Papa ◽  
Thaier Hayajneh

This paper examines the phenomenon of digital persecution in the Global South and evaluates tools that defend against it. First, the paper explains the nature of persecution and its digital incarnation. It then provides a contextual overview of real-world instances of digital persecution in seven Global South countries. The possible defensive technologies against censorship and surveillance are discussed. The article goes on to discuss barriers to technology adoption in the Global South, explains the security implication of these difficulties, and examines the role that human computer interaction (HCI) metrics could play in overcoming these challenges. Finally, the paper surveys the viability of sixteen security tools in a Global South context. The survey results were mixed, with 37.5% of the reviewed tools being deemed to be inviable for use in the Global South to defend against persecution. Prescriptive recommendations are provided for creating security tools that are universal, simple, and effective.


1994 ◽  
Vol 28 (4) ◽  
pp. 193A-195A ◽  
Author(s):  
JOHN MOORE

1994 ◽  
Vol 102 (2) ◽  
pp. 298-321 ◽  
Author(s):  
Stephen L. Parente ◽  
Edward C. Prescott

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