Advances in Customer Relationship Management
Latest Publications

TOTAL DOCUMENTS

8

(FIVE YEARS 0)

H-INDEX

1

(FIVE YEARS 0)

Published By Intech

9789535105169

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Business Intelligence Through Personalised Location-Aware Service Delivery

Advances in Customer Relationship Management ◽

10.5772/32800 ◽

2012 ◽

Author(s):

Tanko Ishaya

Keyword(s):

Service Delivery ◽

Business Intelligence ◽

Location Aware

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Customer Relationship Management and Business Intelligence

Advances in Customer Relationship Management ◽

10.5772/30551 ◽

2012 ◽

Author(s):

Aida Habul ◽

Amila Pilav-Veli

Keyword(s):

Customer Relationship Management ◽

Business Intelligence ◽

Relationship Management ◽

Customer Relationship

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Development of a Service Framework for Library Users from Customer Relationship Management Perspective

Advances in Customer Relationship Management ◽

10.5772/32248 ◽

2012 ◽

Author(s):

Shiow-Luan Wang

Keyword(s):

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship ◽

Library Users ◽

Management Perspective ◽

Service Framework

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Investigating Customers' Perceptions Towards Text Messaging Services as a CRM Medium

Advances in Customer Relationship Management ◽

10.5772/31071 ◽

2012 ◽

Cited By ~ 1

Author(s):

Nichaya Suntornpithug ◽

Pasu Suntornpithug

Keyword(s):

Text Messaging

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Dual Approach to the Modelling Single Product Demand Curves in the Next Best Offer CRM Problem

Advances in Customer Relationship Management ◽

10.5772/32389 ◽

2012 ◽

Author(s):

Dulijana Popovi

Keyword(s):

Single Product ◽

Dual Approach ◽

Product Demand ◽

Demand Curves ◽

Best Offer

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An Overview to Customer Relationship Management

Advances in Customer Relationship Management ◽

10.5772/39185 ◽

2012 ◽

Cited By ~ 1

Author(s):

Daniel Cataln-Matamoros

Keyword(s):

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship

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Business Intelligence in Telecoms Industry: A Service Oriented Approach

Advances in Customer Relationship Management ◽

10.5772/33065 ◽

2012 ◽

Cited By ~ 1

Author(s):

Tanko Ishaya ◽

Musiliudeen Folari

Keyword(s):

Business Intelligence ◽

Service Oriented ◽

Oriented Approach

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Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value

Advances in Customer Relationship Management ◽

10.5772/31105 ◽

2012 ◽

Cited By ~ 6

Author(s):

Namita Bhatnagar

Keyword(s):

Relationship Marketing ◽

Customer Value ◽

Customer Relationship ◽

Customer Relationship Marketing

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