Global Cases on Hospitality Industry
Latest Publications

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26

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Published By Routledge

9780203051825

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

State of Practice of Ethics in the Hotel Industry in India: Some Conclusions

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-35 ◽

2013 ◽

pp. 579-594

Keyword(s):

Hotel Industry ◽

State Of Practice

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The Ethical Challenges of Managing Pilgrimages to the Holy Land

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-34 ◽

2013 ◽

pp. 565-578

Keyword(s):

Holy Land ◽

Ethical Challenges

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Performance Evaluation of Worldwide hotel Industry Using the Data Envelopment Analysis

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-32 ◽

2013 ◽

pp. 529-550

Keyword(s):

Performance Evaluation ◽

Data Envelopment Analysis ◽

Hotel Industry ◽

Data Envelopment

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Effects of Tourism Development on the Local Poor People: A Case Study in Taibai Region China

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-28 ◽

2013 ◽

pp. 471-488

Keyword(s):

Tourism Development ◽

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The Heritage Tourism of George Town, Penang: Setting the Right Tourism Culture

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-27 ◽

2013 ◽

pp. 439-470

Keyword(s):

Heritage Tourism ◽

The Right ◽

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: Internationalization of Services: The Global Impact of U.S. Franchise Restaurants

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-22 ◽

2013 ◽

pp. 293-324

Keyword(s):

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Experience-Based Category Expectations in Service Quality Research and Management

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-16 ◽

2013 ◽

pp. 145-168

Keyword(s):

Service Quality ◽

Quality Research

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Searching for Critical Success Factors: A Dimension-Specific Assessment of Service Quality and Its Relationship with Customer Satisfaction and Behavioral Intentions in Fast-Food Restaurants

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-15 ◽

2013 ◽

pp. 107-144

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Fast Food ◽

Behavioral Intentions ◽

Critical Success Factors ◽

Success Factors ◽

Critical Success ◽

Fast Food Restaurants ◽

Specific Assessment

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Culture and Its Impact on International Service Management: Exploring Global Consumers’ Different Service Perceptions and Preferences in the International Hospitality Industry

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-11 ◽

2013 ◽

pp. 29-44

Keyword(s):

Hospitality Industry ◽

Service Management ◽

International Service

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Improving the Effectiveness of Hotel Loyalty Programs Through Data Mining

Global Cases on Hospitality Industry ◽

10.4324/9780203051825-31 ◽

2013 ◽

pp. 515-528

Keyword(s):

Data Mining ◽

Loyalty Programs

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