Advances in Management Accounting
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TOTAL DOCUMENTS
16
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4
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Published By Emerald Group Publishing Limited
9781849507547, 9781849507554
2010 ◽
pp. 81-109
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Keyword(s):
2010 ◽
pp. 1-26
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Keyword(s):
Service quality, service recovery, and financial performance: An analysis of the US airline industry
2010 ◽
pp. 27-53
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Keyword(s):