Improving tourism and hospitality services
Latest Publications

TOTAL DOCUMENTS

8

(FIVE YEARS 0)

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0

(FIVE YEARS 0)

Published By CABI

9780851999951

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Service quality and tourist satisfaction.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0079 ◽

2009 ◽

pp. 79-99

Author(s):

E. Laws

Keyword(s):

Service Quality ◽

Tourist Satisfaction

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Analysing service experiences in tourism and hospitality.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0032 ◽

2009 ◽

pp. 32-47

Author(s):

E. Laws

Keyword(s):

Tourism And Hospitality ◽

Service Experiences

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Tourism and hospitality service quality research.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0013 ◽

2009 ◽

pp. 13-31

Author(s):

E. Laws

Keyword(s):

Service Quality ◽

Quality Research ◽

Tourism And Hospitality

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Service quality in tourism and hospitality.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0001 ◽

2009 ◽

pp. 1-12

Author(s):

E. Laws

Keyword(s):

Service Quality ◽

Tourism And Hospitality

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Tourism and hospitality service delivery systems.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0048 ◽

2009 ◽

pp. 48-78

Author(s):

E. Laws

Keyword(s):

Service Delivery ◽

Delivery Systems ◽

Service Delivery Systems ◽

Tourism And Hospitality

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The management of tourism and hospitality organizations.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0158 ◽

2009 ◽

pp. 158-177

Author(s):

E. Laws

Keyword(s):

Hospitality Organizations ◽

Tourism And Hospitality

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Improving tourism and hospitality service systems.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0130 ◽

2009 ◽

pp. 130-157

Author(s):

E. Laws

Keyword(s):

Service Systems ◽

Tourism And Hospitality

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Marketing tourism and hospitality services.

Improving tourism and hospitality services ◽

10.1079/9780851999951.0100 ◽

2009 ◽

pp. 100-129

Author(s):

E. Laws

Keyword(s):

Tourism And Hospitality

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