Critical Incidents Technique

Author(s):  
James B. Shaw
1976 ◽  
Vol 42 (3) ◽  
pp. 875-878
Author(s):  
John E. Ettlie

The problems of the technique using critical incidents are reviewed and an alternative, time-series method of implementing this technique is discussed. The results are evaluated based on convergent validity when compared with content analysis and questionnaire measures for one variable. The critical incidents technique is shown to have relatively low convergent validity even when attempts are made to remove selective retention bias.


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