A note on pursuing work on street‐level bureaucracy in developing and transitional countries

Author(s):  
Michael Lipsky
Public Voices ◽  
2016 ◽  
Vol 12 (2) ◽  
pp. 68
Author(s):  
Lauren Bock Mullins

This article explores the similarities and differences between the art of improvisation and street-level bureaucracy. By offering a new framework that points out the similarities between bureaucratic discretion and improvisation, we see how street-level bureaucracy has artistic elements, which can be helpful in expanding our understanding of this phenomenon.


2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Christin Achermann

AbstractThis article analyses how border guards as members of a state organisation shape the movement of non-nationals into the territory of a nation state. Based on ethnographic fieldwork on the Swiss Border Guard (SBG), it explores the rationalities—understood as stabilised ways of reasoning and acting—that characterise practices within this state organisation. Combining organisational and structuration theory with a street-level bureaucracy perspective allows for a differentiated analysis of the various facets of border guards’ everyday work. Four rationalities of border-control practices are identified and compared: security, humanitarian, cost-calculation, and pragmatic rationality. I argue that, by considering both the specific goals and imperatives of border control and the characteristics of street-level bureaucrats acting within a state organisation, these entangled logics explain the complex and incoherent social reality of border control. More generally, the results contribute to organisational theory by pointing to the importance of taking into account that multiple entangled rationalities structure the practices of an organisation’s members.


2013 ◽  
Vol 6 (2-2013) ◽  
pp. 425-440
Author(s):  
Peter Hupe

At the street level of the state public policies get their final form and substance. This being so, discretion is a key concept. The goal of this article is to specify discretion as a research object in the study of street-level bureaucracy. Therefore the theoretical views on discretion prevalent in juridical and other disciplines are explored. Discretion appears to be a multi-faceted concept. This finding has consequences for the analysis of discretion in the explanation of what happens in street-level bureaucracies.


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