Several studies have been conducted to evaluate the experience and involvement of academics in learning analytics (LA) due to its potential for improving teaching and learning. However, findings often reflect an educational culture which is indicative of the institutional or national context where the study has occurred, resulting in bias regarding LA perspectives. Therefore, this study seeks to compare and contrast the experiences of LA among academics in Australia and Malaysia, with intentions to learn from each other’s experience. Areas of comparison were: (1) academics’ involvement in LA activities; (2) academics’ responses to the institutional capacity in supporting LA; and 3) academics’ concerns about the ethical issues surrounding LA. A survey of 353 Australian and 224 Malaysian academics revealed similarities and differences. It is evident from these results that the context and infrastructure for LA are at different stages of development in both countries. Nevertheless, the results provide an interesting reflection on academics’ needs, institutional understanding, policies, and educational cultural biases in applying LA in teaching and learning in higher education institutions.
The role of information and communication technologies in improving teaching and learning processes in higher education: Bridging the gaps
