Application of Knowledge-Based Technology in Executive Information Systems

Author(s):  
Shuhua Liu ◽  
Vesa Savolainen
Author(s):  
Guisseppi Forgionne ◽  
Manuel Mora ◽  
Jatinder N.D. Gupta ◽  
Ovsei Gelman

Decision-making support systems (DMSS) are computerbased information systems designed to support some or all phases of the decision-making process (Forgionne, Mora, Cervantes, & Kohli, 2000). There are decision support systems (DSS), executive information systems (EIS), and expert systems/knowledge-based systems (ES/KBS). Individual EIS, DSS, and ES/KBS, or pair-integrated combinations of these systems, have yielded substantial benefits in practice. DMSS evolution has presented unique challenges and opportunities for information system professionals. To gain further insights about the DMSS field, the original version of this article presented expert views regarding achievements, challenges, and opportunities, and examined the implications for research and practice (Forgionne, Mora, Gupta, & Gelman, 2005). This article updates the original version by offering recent research findings on the emerging area of intelligent decision-making support systems (IDMSS). The title has been changed to reflect the new content.


Author(s):  
Udo Richard Averweg

Organisations are being forced to invest heavily in the deployment of information systems (IS) to obtain value and benefit in the new knowledge-based environment. Organisational intranets are being used as the platform for developing and deploying critical business applications to support business operations and managerial decision-making across the Internet-worked enterprise. Executive Information Systems (EIS) grew out of the information needs of executives. Web-based technologies are causing a revisit to existing information technology (IT) implementation models, including those for EIS. Some technologies include intranet, Internet, extranet, e-commerce business-to-business (B2B), e-commerce business-to-consumer (B2C), wireless application protocol (WAP), including other mobile technologies. The author conducted a survey of 31 well-established organisations in KwaZulu-Natal, South Africa, which successfully implemented EIS. A validated survey instrument was administered to an EIS stakeholder in each organisation surveyed to rank Web-based technologies in order of their perceived impact on EIS implementation in organisations surveyed. The author reports that an organisational intranet has the highest level of impact on EIS implementation in organisations surveyed in KwaZulu-Natal, South Africa. Given this impact, justifying investment in such IS and IT should be carefully evaluated and quantified.


Author(s):  
Guisseppi Forgionne ◽  
Manuel Mora ◽  
Jatinder N.D. Gupta ◽  
Ovsei Gelman

Decision-making support systems (DMSS) are specialized computer-based information systems designed to support some, several or all phases of the decision-making process (Forgionne et al., 2000). They have the stand-alone or integrated capabilities of decision support systems (DSS), executive information systems (EIS) and expert systems/knowledge based systems (ES/KBS). Individual EIS, DSS, and ES/KBS, or pair-integrated combinations of these systems, have yielded substantial benefits for decision makers in real applications.


Author(s):  
Udo R. Averweg

Organisations are being forced to invest heavily in the deployment of information systems (IS) to obtain value and benefit in the new knowledge-based environment. Organisational intranets are being used as the platform for developing and deploying critical business applications to support business operations and managerial decision-making across the Internet-worked enterprise. Executive Information Systems (EIS) grew out of the information needs of executives. Web-based technologies are causing a revisit to existing information technology (IT) implementation models, including those for EIS. Some technologies include intranet, Internet, extranet, e-commerce business-to-business (B2B), e-commerce business-to-consumer (B2C), wireless application protocol (WAP), including other mobile technologies. The author conducted a survey of 31 well-established organisations in KwaZulu-Natal, South Africa, which successfully implemented EIS. A validated survey instrument was administered to an EIS stakeholder in each organisation surveyed to rank Web-based technologies in order of their perceived impact on EIS implementation in organisations surveyed. The author reports that an organisational intranet has the highest level of impact on EIS implementation in organisations surveyed in KwaZulu-Natal, South Africa. Given this impact, justifying investment in such IS and IT should be carefully evaluated and quantified.


Author(s):  
Kristina Setzekorn ◽  
Vijayan Sugumaran ◽  
Naina Patnayakuni

Effective decision-making within and across organizations is of strategic importance as the global business environment becomes more complex. Business processes and their related computer based information systems (CBIS) must support integrated decision-making. While decision support systems (DSS), executive information systems (EIS), and knowledge-based systems (KBS) have been independently used to support problem solving and decision making activities, they are still not widely implemented and accepted by a broad spectrum of organizations. Identifying the reasons for the lack of widespread use, as well as integration of these technologies would enable organizations to better design and implement these support systems. Using 41 narratives, we have compared decision-making support systems (DMSS) resistance factors with those of other CBIS to better understand these factors and their impact on DMSS implementation.


1998 ◽  
Vol 37 (01) ◽  
pp. 16-25 ◽  
Author(s):  
P. Ringleb ◽  
T. Steiner ◽  
P. Knaup ◽  
W. Hacke ◽  
R. Haux ◽  
...  

Abstract:Today, the demand for medical decision support to improve the quality of patient care and to reduce costs in health services is generally recognized. Nevertheless, decision support is not yet established in daily routine within hospital information systems which often show a heterogeneous architecture but offer possibilities of interoperability. Currently, the integration of decision support functions into clinical workstations is the most promising way. Therefore, we first discuss aspects of integrating decision support into clinical workstations including clinical needs, integration of database and knowledge base, knowledge sharing and reuse and the role of standardized terminology. In addition, we draw up functional requirements to support the physician dealing with patient care, medical research and administrative tasks. As a consequence, we propose a general architecture of an integrated knowledge-based clinical workstation. Based on an example application we discuss our experiences concerning clinical applicability and relevance. We show that, although our approach promotes the integration of decision support into hospital information systems, the success of decision support depends above all on an adequate transformation of clinical needs.


2007 ◽  
Vol 21 (8) ◽  
pp. 803-830
Author(s):  
Ricardo Conejo ◽  
Eduardo Guzmán ◽  
José-Luis Pérez-de-la-Cruz

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