“Q for Tourism Quality” in the Spanish Tourism Tourist Accommodation Sector: Implementation and Results

2015 ◽  
pp. 75-93 ◽  
Author(s):  
José Álvarez-García ◽  
María de la Cruz del Río-Rama ◽  
Mercedes Vila-Alonso
Keyword(s):  
Accommodation Sector ◽  
Tourist Accommodation

scholarly journals Tourist Accommodation Facilities in the major Tourist Areas of Nepal

2013 ◽  
Vol 1 (1) ◽  
pp. 102-123 ◽  
Author(s):  
Ram Chandra Sedai
Keyword(s):  
Research Study ◽  
Tourism Industry ◽  
Development Review ◽  
Research Outcomes ◽  
The Status ◽  
Accommodation Sector ◽  
Tourist Accommodation

Accommodation sector constitutes one of the major components of tourism industry globally out of its popular 4 ‘A’ i.e. Attractions, Accessibility, Accommodation and Ancillary facilities. Accommodation sector, which is also considered as one of the major sub-sectors of tourism industry globally, has a huge potential to generate employment and income through the addition of values within its multiple layers of chains. Tourism accommodation is also one of the determinants of tourist choice for their destination. The overall objective of this article is to analyze and interpret the outcomes of the research study on tourist accommodation inventory carried out by NTB in June 2010, focusing on the capacity of tourism accommodation enterprises available in the major tourist areas of Nepal. More specifically, the article analyzes and interprets the findings of the research outcomes in the following aspects: Status of accommodation facilities by number of tourist enterprises, tourist rooms and tourist beds. Status of accommodation facilities by type and standard. Status of accommodation facilities by the status of registration. DOI: http://dx.doi.org/10.3126/ntdr.v1i1.7374 Nepal Tourism and Development Review Vol.1(1) 2011 102-123

scholarly journals Understanding the Implementation of Airbnb in Urban Contexts: Towards a Categorization of European Cities

Land ◽  
2020 ◽  
Vol 9 (12) ◽  
pp. 522
Author(s):  
Laura Serrano ◽  
Antonio Sianes ◽  
Antonio Ariza-Montes
Keyword(s):  
Business Model ◽  
Local Governments ◽  
Hierarchical Cluster ◽  
Sharing Economy ◽  
Tourism Industry ◽  
European Cities ◽  
Rural And Urban ◽  
Urban Contexts ◽  
Accommodation Sector ◽  
Tourist Accommodation

The sharing economy has experienced exponential growth in recent years, especially in the short-term rentals (STRs) tourist accommodation sector. This growth has caused disruptive effects in rural and urban contexts, especially in highly touristic cities. These effects can be both positive and negative, revitalizing certain areas and bringing about tension in the socioeconomic fabric. Today, Airbnb is considered the paradigm of this sharing economy model and the STR industry leader. However, as this study suggests, on many occasions the implementation of Airbnb exhibits more of a traditional economic business model than a collaborative economic business model. Through hierarchical cluster analysis, this study identifies different groups of European cities according to the degree of professionalization of Airbnb implementation in their territory. The goal is to find similar patterns in the Airbnbisation process in major European cities, as the social, economic, and spatial impacts of various typologies are very different and even contrary. By understanding and identifying such different models implemented in each territory, better policies can be informed, and more adapted strategies can be pursued by local governments and the tourism industry.

scholarly journals A Scenario Planning of the Sharing Economy in Bali Accommodation 2030

2021 ◽  
Author(s):  
◽  
Arya Galih Anindita
Keyword(s):  
Policy Instruments ◽  
Sharing Economy ◽  
Scenario Planning ◽  
Infrastructure Development ◽  
Creative Imagination ◽  
Key Stakeholders ◽  
The Future ◽  
Accommodation Sector ◽  
Four Quadrant ◽  
Tourist Accommodation

<p>Defined as the economic system that allows ordinary people to share their underused/underutilized residences as tourist accommodation, the sharing economy in the accommodation sector may emerge into one of the most important trends to change the overall landscape of tourism. Given that the sharing economy is still in its infancy in a world full of contingencies, the future of the sharing economy in accommodation remains uncertain, and Bali, Indonesia provides no exception. In response, this study aims to take a ‘sneak peek into the future’ exploring the potential evolution of the sharing economy in Bali’s accommodation through a comprehensive future study.  Utilizing Delphi-based scenario planning, a group of participating experts have been interviewed and their answers to multiple questionnaires analyzed. Through the two most important drivers to be identified, infrastructure development and ubiquitous Internet, a four-quadrant scenario matrix has been developed. Each of the scenarios is presented in a storyline by integrating the drivers of change, future thinking, and creative imagination to portray four alternative illustrations of the sharing economy in Bali’s accommodation sector in 2030. The "from local to global" scenario emphasizes the vision of Bali’s modernization whereby smart houses and a local sharing economy in accommodation are pervasive, and incumbent hotels decide to compete with such new rivals. The "joint first prize" scenario portrays the partnership between hotels and traditional villages, sophisticated features of the sharing economy in accommodation platforms, and the use of an integrative rating system to classify the shared houses. The "volte-face" scenario highlights a gloomy situation with no existence of a sharing economy in accommodation. Lastly, the "what’s yours is mine" scenario envisages exclusive purpose-built second homes clustered in an area only accessible for high- income bracket visitors. Through an examination of strategic implications, the study explores potential risk and the consequences of each scenario coupled with key strategies to guide the relevant stakeholders with a range of possible approaches for resolution.  This study offers piece of document that contributes to the overall academic literature as this study expands the outcome of available researches focused in this topic, and also overlooks potential policy instruments to be undertaken by key stakeholders.</p>

scholarly journals A Scenario Planning of the Sharing Economy in Bali Accommodation 2030

2021 ◽  
Author(s):  
◽  
Arya Galih Anindita
Keyword(s):  
Policy Instruments ◽  
Sharing Economy ◽  
Scenario Planning ◽  
Infrastructure Development ◽  
Creative Imagination ◽  
Key Stakeholders ◽  
The Future ◽  
Accommodation Sector ◽  
Four Quadrant ◽  
Tourist Accommodation

<p>Defined as the economic system that allows ordinary people to share their underused/underutilized residences as tourist accommodation, the sharing economy in the accommodation sector may emerge into one of the most important trends to change the overall landscape of tourism. Given that the sharing economy is still in its infancy in a world full of contingencies, the future of the sharing economy in accommodation remains uncertain, and Bali, Indonesia provides no exception. In response, this study aims to take a ‘sneak peek into the future’ exploring the potential evolution of the sharing economy in Bali’s accommodation through a comprehensive future study.  Utilizing Delphi-based scenario planning, a group of participating experts have been interviewed and their answers to multiple questionnaires analyzed. Through the two most important drivers to be identified, infrastructure development and ubiquitous Internet, a four-quadrant scenario matrix has been developed. Each of the scenarios is presented in a storyline by integrating the drivers of change, future thinking, and creative imagination to portray four alternative illustrations of the sharing economy in Bali’s accommodation sector in 2030. The "from local to global" scenario emphasizes the vision of Bali’s modernization whereby smart houses and a local sharing economy in accommodation are pervasive, and incumbent hotels decide to compete with such new rivals. The "joint first prize" scenario portrays the partnership between hotels and traditional villages, sophisticated features of the sharing economy in accommodation platforms, and the use of an integrative rating system to classify the shared houses. The "volte-face" scenario highlights a gloomy situation with no existence of a sharing economy in accommodation. Lastly, the "what’s yours is mine" scenario envisages exclusive purpose-built second homes clustered in an area only accessible for high- income bracket visitors. Through an examination of strategic implications, the study explores potential risk and the consequences of each scenario coupled with key strategies to guide the relevant stakeholders with a range of possible approaches for resolution.  This study offers piece of document that contributes to the overall academic literature as this study expands the outcome of available researches focused in this topic, and also overlooks potential policy instruments to be undertaken by key stakeholders.</p>

Unveiling the key features of a positive service experience at hostels

2019 ◽  
Vol 31 (11) ◽  
pp. 4276-4292
Author(s):  
Medéia Veríssimo ◽  
Carlos Costa
Keyword(s):  
Geographical Area ◽  
Social Dimension ◽  
Value For Money ◽  
Service Experience ◽  
Content Type ◽  
Customer Perspective ◽  
Key Features ◽  
Accommodation Sector ◽  
Favourable Environment ◽  
Tourist Accommodation

Purpose This paper aims to unveil the factors that contribute to a positive hostel experience by electing key features and describing their nature from a customer perspective. Design/methodology/approach The study uses an exploratory, empirical approach, applying netnography to collect information about guests’ experiences from the five selected top-rated hostels in Europe and Latin America. A content analysis of 500 positive reviews was conducted exploring the critical features of service experience in hostel sector. Lisbon and Rio de Janeiro were selected for this study as they are among the destinations that have received top-rated hostel awards. Findings The findings reveal that a hostel experience carries a more symbolic than utilitarian meaning, especially in relation to its social dimension. Results indicate that a hostel stay is positively enhanced by ten key features, namely, staff, supplementary services (e.g. social activities), facilities, location, atmosphere, guests’ interactions, cleanliness, design and decoration, value for money and safety. Staff, supplementary services and facilities were the most mentioned hostel features, which emphasizes their potential to create a favourable environment for social interactions. Research limitations/implications Findings are restricted to a limited sample size and geographical area. The main limitation of the study lies, though, in the lack of studies concerning the specific context of hostels within a service experience approach. Practical implications Some hostels renounce low-quality stigma to establish themselves as a “cool” type of tourist accommodation. Offering a stay based on good value for money and social atmosphere, these establishments are shaping the industry’s future by both redefining the contemporary hostel’s image and attending to modern travellers’ specific needs. Given the increasing importance of hostels to tourism, this study provides information to scholars and industry practitioners who are interested in understanding how service experience can be enhanced in the hospitality industry. Originality/value This paper is a preliminary in-depth examination of factors that positively influence a hostel stay from a customer experience perspective. Thus, it provides insights into service experience management for the tourist accommodation sector.

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