Towards Better Crisis Management in Support Services Organizations Using Fine Grained Agent Based Simulation

Author(s):  
Vivek Balaraman ◽  
Harshal Hayatnagarkar ◽  
Meghendra Singh ◽  
Mayuri Duggirala
2010 ◽  
Vol 40 (1) ◽  
pp. 19-26 ◽  
Author(s):  
Zheng WANG ◽  
Tao LIU ◽  
Xiaoye DAI

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