Findings from a Success Factor Analysis for SaaS Usage

2018 ◽  
pp. 3-15
Author(s):  
Dietmar Nedbal ◽  
Mark Stieninger
Keyword(s):  
Factor Analysis ◽  
Success Factor

Lesson from Tokopedia.com: E-commerce success factor analysis: A case study from Indonesian unicorn

2018 ◽  
Author(s):  
Dionisya Kowanda ◽  
Muhammad Firdaus ◽  
Rowland Bismark Fernando Pasaribu ◽  
Sri Nawangsari
Keyword(s):  
Factor Analysis ◽  
Success Factor

scholarly journals Sustainability Perceptions in Romanian Non-Profit Organizations: An Exploratory Study Using Success Factor Analysis

2018 ◽  
Vol 10 (2) ◽  
pp. 294 ◽  
Author(s):  
Sebastian Ceptureanu ◽  
Eduard Ceptureanu ◽  
Vlad Bogdan ◽  
Violeta Radulescu
Keyword(s):  
Factor Analysis ◽  
Exploratory Study ◽  
Success Factor ◽  
Non Profit ◽  
Non Profit Organizations

CRM Scale Development and Validation in Indian Telecom Sector

2013 ◽  
Vol 4 (3) ◽  
pp. 1-19
Author(s):  
Arun Kumar Agariya ◽  
Deepali Singh
Keyword(s):  
Factor Analysis ◽  
Structural Equation ◽  
Business Performance ◽  
Structural Model ◽  
Customer Relationship ◽  
Success Factor ◽  
Multidimensional Construct ◽  
Critical Success ◽  
Telecom Sector ◽  
Development And Validation

This paper develops a reliable and valid CRM (Customer relationship management) scale regarding the Indian telecom sector. A review of literature on CRM was followed by depth interview and questionnaire survey. The exploratory factor analysis is performed with the first half of the data to identify the major CRM dimensions based on which authors have proposed a construct, which is confirmed through confirmatory factor analysis and validated through Structural equation modelling by using the other half of the data. The covariance model shows CRM in Indian telecom sector as a multidimensional construct comprising of factors namely competitiveness and reliability, support feature, relationship quality, transmission quality, technological edge and reputation. The structural model validates the previously extracted factors along with their indicators. The findings of this study validate the belief that CRM is a multidimensional construct and serves as a critical success factor for business performance. The proposed scale helps to identify issues that contribute to CRM in Indian telecom sector and formulating strategies accordingly, resulting in efficient (in terms of cost) and effective (outcomes) CRM practices.

scholarly journals Framing the Intractable: Comprehensive Success Factor Analysis for Grand Challenges

2020 ◽  
Vol 2 ◽  
pp. 100037
Author(s):  
Joseph V. Sinfield ◽  
Ananya Sheth ◽  
Romika R. Kotian
Keyword(s):  
Factor Analysis ◽  
Success Factor ◽  
Grand Challenges
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