Managing the most important asset: a twenty year review on the performance management literature

Purpose The three objectives served by this review are to provide readers a limpid insight about the topic performance management (PM), to analyse the latest trends in PM literature and to illustrate the theoretical perspectives. It would be fascinating for the practitioners and researchers to see the latest trends in the PM system, which is not yet covered in previous reviews. The study covers the historical and theoretical perspectives of human resource management practices. We also try to unveil some of the theoretical debates and conflicts regarding the topic. Design/methodology/approach We reviewed 139 studies on PM published within the last 20 years (2000–2020). The method used here is the integrative review method. The criteria used to determine studies are articles from peer-reviewed journals regarding the PM system published between 2000 and 2020. The initial search for studies was conducted using an extensive journal database, and then an intensive reference-based search was also done. Each selected article was coded, themes were identified, and trends for every 5 years were determined. All the articles were analysed and classified based on the methodology used to identify qualitative and quantitative studies. Findings The review concludes that PM literature's emphasis shifted from traditional historical evaluations conducted once or twice a year to forward-looking, feedback-enriched PM systems. By segregating the studies into 5-year periods, we could extract five significant trends that prevailed in the PM literature from 2000 to 2020: reactions to PM system, factors that influence PM system, quality of rating sources, evaluating the PM system and types of the PM system. The review ends with a discussion of practical implications and avenues for future research. Research limitations/implications It is equally a limitation and strength of this paper that we conducted a review of 139 articles to cover the whole works in PM literature during the last 20 years. The study could not concentrate on any specific PM theme, such as exploring employee outcomes or organizational outcomes. Likewise, the studies on public sector and non-profit organizations are excluded from this review, which constitutes a significant share of PM literature. Another significant limitation is that the selected articles are classified only based on their methodology; further classification based on different themes and contexts can also be done. Originality/value The study is an original review of the PM literature to identify the latest trends in the field.

Establishing a novel community-focussed lactation support service: a descriptive case series

Background Although breastfeeding is widely acknowledged as protecting both infant and maternal health postnatally, a partial or complete shortfall of maternal milk can occur for a range of reasons. In this eventuality, the currently available options for feeding infants are screened donor human milk (DHM), infant formula or unscreened shared human milk. In the UK, DHM has only been widely available in specific clinical contexts for the last 40 years, mainly to reduce the risk of necrotising enterocolitis in extremely preterm infants alongside optimal support for maternal lactation and breastfeeding. The Hearts Milk Bank (HMB) was established in 2017 as an independent, non-profit human milk bank that aimed to ensure equitable, assured access to screened DHM for neonatal units. As a result of the generosity of mothers, a surplus of DHM rapidly became available and together with lactation support, has since been provided to families with a healthcare referral. This programme has now been formalised for families facing lactational challenges, and DHM stocks are permanently maintained to meet their needs. Case series This case series describes the clinical paths of four families who accessed lactation support and DHM from the HMB, along with a description of the process for community provision. To date, the HMB has supported over 300 families. Working collaboratively with key stakeholders, the HMB team has developed a prioritisation strategy based on utilitarian ethical models, protocols that ensure safe handling and appropriateness of use, broader donor recruitment parameters that maintain safety with a pragmatic approach for full term healthy infants, and a process to ensure parents or carers have access to the knowledge needed to give informed consent and use DHM appropriately. Conclusions Stakeholders, including parents, healthcare professionals, and milk banks, will need to discuss priorities for both DHM use and research gaps that can underpin the equitable expansion of services, in partnership with National Health Service (NHS) teams and third-sector organisations that support breastfeeding and maternal mental health.

Community Acknowledgment

Volunteers in non-profit groups are a valuable workforce that contributes to economic development and supports people in need in the U.S. However, many non-profit groups face challenges including engaging and sustaining volunteer participation, as well as increasing visibility of their work in the community. To support non-profit groups' service, we explored how engaging community members in the volunteer-acknowledgment process may have an impact. We set up workstations and invited community members to write thank-you cards to volunteers in non-profit groups. We conducted 14 interviews with volunteers and community members, collected and analyzed 25 thank-you cards. We found that the acknowledgment activity can help circulate social goods through multiple stakeholders, that authenticity was valued in the acknowledgment process, and that non-profit groups intended to distribute, reuse, and publicize the acknowledgments to utilize them to a fuller extent. Our contributions include expanding knowledge on experiences, needs, and impact of community acknowledgment from different stakeholders, as well as presenting design opportunities.

Socialization And Training Of Web-Based Cendana Posyandu Information System In Kahuripan Village, Tasikmalaya City

Information system is an integrated system that provides information or data to support various operational activities, management, and decision-making functions of an organization or company. Information systems are needed in an organization because what determines the running of an organization is the information it has, such as in making reports given to the leadership, depending on whether the information is accurate or not. As is the case in non-profit organizations in the community, namely Posyandu. Posyandu (Pos Pelayanan Terpadu) is a form of Upaya Kesehatan Bersumberdaya Masyarakat (UKBM) carried out by, from and with the community, to empower and provide convenience to the community to obtain health services for mothers, infants and toddlers. The implementation of the Posyandu which is routinely carried out every month is carried out by health cadres whose workforce is voluntary and is chosen by local residents and is tasked with fostering the community. The purpose of this community service program is to provide knowledge and understanding to Posyandu cadres so that they can provide maximum health services to the community, especially health service administration during registration, recording and reporting, namely by providing socialization of the use of the Web-Based Posyandu Information System for Cendana Posyandu cadres in Kahuripan Village, Tasikmalaya City. It is hoped that with this socialization, the cadres can use the Posyandu Information System properly so that the health services provided can run optimally. Features that exist in the Posyandu Information System include recording of mother's d