The Conceptual Framework for Integration of Multiagent Based Intelligent Tutoring and Personal Knowledge Management Systems in Educational Settings

Author(s):  
Janis Grundspenkis
Author(s):  
Mahmoud Abdelrahman ◽  
Firas Masri ◽  
Dimitra Skoumpopoulou

With the advent of the knowledge economy and the growing importance of knowledge societies, organizations are constantly seeking new ways of leveraging and sharing knowledge to support decision-making (DM) processes. This chapter presents an initial insight to the little-researched phenomenon of how knowledge management systems (KMSs) can facilitate knowledge sharing (KS) to support DM processes in organizations. In this chapter, authors aim to extend the existing literature of knowledge management, decision making, and knowledge sharing by proposing a new conceptual framework, namely “ECUA” (easiness, communication, unification, and analytics characteristics). In this study, 42 semi-structured interviews have been conducted. The proposed conceptual framework will benefit managers in both public and private sectors in finding new ways of leveraging and sharing knowledge to support DM processes via using KMSs. This framework can be used to explore KMSs characteristics that can support DM processes by facilitating knowledge sharing in organizations.


Author(s):  
Fortunato Sorrentino

Personal knowledge management (PKM) is a conceptual framework applicable to personal knowledge. It is about taking an individual responsibility towards one’s competencies in the community where one belongs, be it an enterprise, a professional group, an institution, a class, and so forth. PKM implies developing methods and skills in using software and hardware technologies specifically applied to knowledge. These ideas are capturing much attention and analysis, but there are no books about PKM. PKM is an emerging discipline that sometimes challenges the principles of KM (Knowledge Management), from which it descends. To understand PKM we need to consider first the concepts of knowledge and knowledge management. Some widely shared beliefs are the following: • Knowledge is so valued today that our society defines itself as a “ knowledge society”; • Knowledge management is not a technology or a software solution, it is a discipline; • We are able to make distinctions among different forms of knowledge, that is, explicit, tacit and implicit knowledge, and see their transformations.


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