Instructional Transaction Theory: Resource Mediations

Author(s):  
Ann Marie Canfield ◽  
Scott Schwab ◽  
M. David Merrill ◽  
Zhongmin Li ◽  
Mark K. Jones
Keyword(s):  
1985 ◽  
Vol 85 (5) ◽  
pp. 921 ◽  
Author(s):  
George P. Fletcher

2016 ◽  
Vol 2016 (87(143)) ◽  
pp. 19-28
Author(s):  
Lena Grzesiak ◽  
Przemysław Kabalski

The article was written based on the critical review of the literature (mainly foreign) regarding the theo-retical basis of internal audit. The authors have chosen and discussed six theories, which in their opinions best explain the core of internal audit. Those are: agency theory, cost transaction theory, property rights theory, institutional isomorphism theory, and two systems theories. The authors have pointed out which research problems may be formulated based on each of the mentioned theories.


1974 ◽  
Vol 110 (3) ◽  
pp. 430-446 ◽  
Author(s):  
Richard S. Thorn

2019 ◽  
Vol 34 (8) ◽  
pp. 519-532 ◽  
Author(s):  
Haibo Wu ◽  
Xiaohui Wang ◽  
Peter Chen

Purpose Drawing on the transaction theory of stress, the purpose of this paper is to conceptualize customer mistreatment as a stressor and examine how job routinization and proactive personality help employees cope with the effects of customer mistreatment on emotional exhaustion and work engagement. The interaction of job routinization and proactive personality was also tested. Design/methodology/approach In total, 128 hundred nurses were recruited to participate in the current study, which was a daily survey for two consecutive weeks (10 working days). Findings The results revealed that job routinization and proactive personality attenuated the effects of customer mistreatment on emotional exhaustion and work engagement. The analyses also showed that, with more proactive personality and high job routinization, the effects of customer mistreatment were minimized. Originality/value Job routinization is a type of job resources that attenuates the negative influence of customer mistreatment. Proactive personality strengthens job routinization’s function, when proactive personality and job routinization are both high, the ill effect of customer mistreatment will be minimized.


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