Social Capital: A Framework for Studying IT Outsourcing

2014 ◽  
pp. 451-476
Author(s):  
Beena George ◽  
Rudy Hirschheim ◽  
Bandula Jayatilaka ◽  
Madhu Das
Keyword(s):  
Social Capital ◽  
It Outsourcing

Outsourcing Information Technology

2008 ◽  
pp. 530-537
Author(s):  
James J. Hoffman ◽  
Eric Walden ◽  
Mark L. Hoelscher
Keyword(s):  
Social Capital ◽  
Information Technology ◽  
It Outsourcing ◽  
Current Understanding ◽  
Outsourcing Success ◽  
Potential Impact

The current chapter explores the role that one factor, social capital, may have on the success of IT outsourcing. It extends current understanding of outsourcing success and failure by examining the effect of social capital on outsourcing success. The chapter proposes that social capital has potential impact on information technology (IT) outsourcing success. Specifically, it is theorized that social capital has an inverted “U” shape relationship with outsourcing success.

Through the lens of social capital: a research agenda for studying IT outsourcing

2014 ◽  
Vol 7 (2) ◽  
pp. 107-134 ◽  
Author(s):  
Beena George ◽  
Rudy Hirschheim ◽  
Alexander von Stetten
Keyword(s):  
Social Capital ◽  
Research Agenda ◽  
Success Factors ◽  
Past Research ◽  
It Outsourcing ◽  
Future Research ◽  
Content Type ◽  
The Social ◽  
New Research ◽  
Comprehensive Framework

Purpose – This paper proposes a new research agenda for information technology (IT) outsourcing,motivated by the belief that the social capital concept enables IT outsourcing researchers to capture more of the nuances of the client–vendor relationship in IT outsourcing arrangements. Design/methodology/approach – The paper builds a comprehensive framework of social capital based on Nahapiet and Ghoshal (1998) to examine the IT outsourcing life cycle. Past research on IT outsourcing is examined applying the parameters of the framework to identify issues that have been addressed in research on IT outsourcing and to uncover the gaps in past research. Findings – The social capital framework is applied to IT outsourcing which suggests new avenues for future outsourcing research. Research limitations/implications – While past research has identified success factors for IT outsourcing, a significant number of outsourcing arrangement still fail to meet expectations. The research agenda presented in this paper encourages an examination of IT outsourcing from a different perspective to determine how to successfully manage IT outsourcing. Originality/value – The paper provides a new framework that is useful for identifying the relationships among past research in IT outsourcing as well as for identifying potential topics for future research.

Outsourcing Information Technology

2010 ◽  
pp. 1392-1398
Author(s):  
James Hoffman ◽  
Eric Walden ◽  
Mark Hoelscher
Keyword(s):  
Social Capital ◽  
Information Technology ◽  
It Outsourcing ◽  
Current Understanding ◽  
Outsourcing Success ◽  
Potential Impact

The current chapter explores the role that one factor, social capital, may have on the success of IT outsourcing. It extends current understanding of outsourcing success and failure by examining the effect of social capital on outsourcing success. The chapter proposes that social capital has potential impact on information technology (IT) outsourcing success. Specifically, it is theorized that social capital has an inverted “U” shape relationship with outsourcing success.

Outsourcing Information Technology

2011 ◽  
pp. 1483-1490
Author(s):  
James J. Hoffman ◽  
Eric A. Walden ◽  
Mark L. Hoelscher
Keyword(s):  
Social Capital ◽  
Information Technology ◽  
It Outsourcing ◽  
Current Understanding ◽  
Outsourcing Success ◽  
Potential Impact

The current chapter explores the role that one factor, social capital, may have on the success of IT outsourcing. It extends current understanding of outsourcing success and failure by examining the effect of social capital on outsourcing success. The chapter proposes that social capital has potential impact on information technology (IT) outsourcing success. Specifically, it is theorized that social capital has an inverted “U” shape relationship with outsourcing success.

Outsourcing Information Technology

2011 ◽  
pp. 190-199
Author(s):  
James J. Hoffman ◽  
Eric Walden ◽  
Mark L. Hoelscher
Keyword(s):  
Social Capital ◽  
Information Technology ◽  
It Outsourcing ◽  
Current Understanding ◽  
Outsourcing Success ◽  
Potential Impact

The current chapter explores the role that one factor, social capital, may have on the success of IT outsourcing. It extends current understanding of outsourcing success and failure by examining the effect of social capital on outsourcing success. The chapter proposes that social capital has potential impact on information technology (IT) outsourcing success. Specifically, it is theorized that social capital has an inverted “U” shape relationship with outsourcing success.

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