The Role of the Learning Organization to Effect Successful Change: VTC—A Case Study

Author(s):  
Kwok Lang Lee
2020 ◽  
Vol 27 (6) ◽  
pp. 521-533
Author(s):  
Carry Mak ◽  
Robin Stanley Snell ◽  
Jacky Hong

Purpose The purpose of this paper is to investigate Peter Senge’s ideas from the perspective of the spiritual ideal of harmony/He (和). Design/methodology/approach Following a literature review of the conceptualization of Senge’s fifth discipline and harmony, an appreciative case study of Alibaba is adopted to demonstrate the role of harmony in guiding the transformative application of the five disciplines of the learning organization. Findings In developing as a learning organization, Alibaba is portrayed as having embraced three levels of harmony: person-within-oneself, person-to-others and person-to-nature harmony. The authors identify three equivalencies between Senge’s disciplines and the traditional Chinese ideal of harmony. First, personal mastery and metal models correspond to developing person-within-oneself harmony. Second, team learning and shared vision entail developing person-to-others harmony. Third, systems thinking aligns with person-to-nature harmony. Practical implications The case study demonstrates various approaches that can be used to foster the development of person-within-oneself, person-to-others and person-to-nature harmony within an aspiring learning organization. Originality/value This paper shows how core values of Confucianism, Taoism and Buddhism, distilled into the Chinese ideal of harmony, can encourage the cultivation of learning organizations.


Author(s):  
Jochen SCHWEITZER ◽  
Jacqueline (Jax) WECHSLER

More organisations are adopting customer-centric innovation practices to increase business value; however, very little is known about the factors driving customer-centric innovation or the conditions under which innovation succeeds. Similarly, very little is known about the role of design artefacts as inputs in customer-centric innovation processes or as instruments that support the organisational change required for successful change. A practice-led case study was conducted to examine the role of design artefacts and to demonstrate how they are flexible and persuasive tools that mediate the social and intertwined demands of customer-centric innovation strategies. Five distinct roles of design artefacts are proposed and their value in contributing to innovation and organisational change are considered.


2019 ◽  
Vol 3 (1) ◽  
pp. 1-24
Author(s):  
Namra Rehman ◽  
Dr. Atif Hassan

This study explores the HR initiatives and managerial factors that contributed towards making Avari Hotel a learning organization and ensuring its continuous success and rapid expansion in the International world. In-depth interviews and analysis of existing organizational documents and secondary resources were referred in this case study. The main findings of the study attributed its success to the consistent hard work of the owners and senior management in meeting and maintaining the international standards of five star hotel properties while sustaining and developing its own unique selling elements distinguishing Avari chain from its competitors. HR initiatives for employee retention and the functional role of HR in areas as ensuring safe, healthy and happy workplace, employee care, communication, recognition, work environment and culture, recruitment training and development has played a major role in transforming it into a learning organization Although the strategic management at Avari Hotel, Lahore is in action to address the environment and competitive pressures, there is a strong need that management practices at Avari remain aligned with their business objectives in order to remain a force in hospitality industry and retain their market position for strong, unique and favorable brand associations.


Author(s):  
Judita Peterlin ◽  
Sandra Penger ◽  
Vlado Dimovski

This paper outlines the theory and practice of authentic leadership in learning organization as the modern managerial concept in the role of the promising link between Western and Eastern management practices. The aim of the study is to present and explore the authentic leadership in learning organization in Slovenian business environment. Another purpose of the paper is to design and examine a model of authentic leadership in learning organization. The main thesis of this paper is that authentic leadership in learning organization enables the prevention of clashes between Western management in Eastern reality. We claim that authentic leadership in learning organizations need to be developed in order that Western and Eastern management can learn more effectively and consequently transfer knowledge with the aim of avoiding conflicts, frictions and paradoxes in CEE management. In the paper the explanatory case study research method will be used.


1987 ◽  
Author(s):  
William A. Worrall ◽  
Ann W. Stockman

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